天海酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

天海酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每人往返 USD 110。

何时可在天海酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：22:00。退房时间为 11:00。

在天海酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验自行车租赁等附近的活动。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如SPA 服务。

天海酒店周边区域环境如何？

从天海酒店仅需10 分钟步行可至糟糕的乡村海滩，13 分钟步行可至卡门海滩。

科瓦诺天海酒店住宿优惠| Hotels.com 好订网

Q: 天海酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

10/10 绝佳

2019 年 4 月 21 日

Monserrat，3 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2019 年 4 月 15 日

Excellent option a little far from the Party night, but I really like the hotel, so pace full

Guest，3 晚浪漫旅行

Expedia真实住客点评

6/10 好

2019 年 2 月 20 日

Hotel en transition entre deux propriétaire, changement de nom et il y a un manque d'entretien au niveau de la piscine et le spa n'est pas chauffé. Il y a une superbe vu du resto déjeuner. Malheureusement le resto-bar est ouvert seulement au déjeuner. Il serait profitable pour eux de l'exploiter d'avantage car la vue est magnifique et le coucher de soleil aurait été un plus de cette endroit. Réceptionniste très gentille et nous a donné les informations nécessaires :)

1 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2018 年 8 月 18 日

Hotel met mooi uitzicht. Heeft onderhoud nodig.

Hotel is rustig gelegen. Prachtig uitzicht vanuit onz kamer over de zee. De opzet van de kamer was prachtig. De kamer leek op het eerste gezicht schoon. Dat viel helaas tegen. De ventilator was bijvoorbeeld erg vies. En er was nogal wat achterstallig onderhoud. Na dit opgemerkt te hebben, werd er wel actie ondernomen. De medewerkers hebben echter wat bijscholing nodig over hoe ze moeten schoonmaken. De ventilator werd schoongemaakt met een droge doek, die vervolgens werd uitgeklopt in de slaapkamer, waardoor de dotten stof op het beddengoed en onze persoonlijke spullen terecht kwam. Bbbbrrrrrrr. Het was wel positief dat er wel actie werd ondernomen. Het restaurant was gesloten en het ontbijt was niet inclusief voor gasten die via een boekingssite boeken. Het ontbijt was duur en erg eenzijdig. Daarom na de eerste morgen ontbeten bij de Bakery in het plaatsje vlakbij. Heerlijk ontbijt voor een betere prijs.

Jantje，4 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2018 年 8 月 7 日

Fantastisk hotel i junglen

Hotellet er fantastisk beliggende i mellem høje træer.opad en skråning. Morgenmaden serveres på en højt beliggende terrasse med udsigt over stillehavet. Området er rimeligt "laid back". Ikke langt fra lille fiskerleje. fantastisk fund til prisen.

Jesper Alex，2 晚浪漫旅行

Hotels.com真实住客点评

6/10 好

2018 年 7 月 8 日

It is a nice hotel

The sea view of our room is excellent, the staff is warm and helpful. But maybe it is now low season, the hotel is in low maintainence, without hot water WiFi and one day the AC broke down. The staff was nice and fixed the problems finally, but still, it is not a good experience...

3 晚行程

Expedia真实住客点评

10/10 绝佳

2018 年 3 月 21 日

Great stay!

great two day stay. had a suite good for 4 people. very clean and comfortable. great area.

Bertrand，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2018 年 3 月 11 日

Quiet hotel, great location

Hotel was in a nice location and very quiet, nicely maintained. Room could have been cleaner and the mattress was extremely firm, past point of comfort. Room was huge and staff were very accommodating.

2 晚行程

Expedia真实住客点评

6/10 好

2018 年 2 月 26 日

No lo recomiendo

Solo 1 dia nos dieron desayuno despues de reclamar, diciendo que no estaba incluido de heho 1 dia tuvimos que pagar el desayuno. La limpieza muy mala muchos insectos y polvo. Las piscinas y jacuzzi sucios. El aire acondicionado se echo a perder de todas formas vinieron al tiro a repararlo sin embargo nos retrasamos con la cena dado esto

Hotels.com真实住客点评

8/10 很好

2018 年 2 月 22 日

Canopy Dreams

Hotel Moana is tucked up in the canopy just outside the dusty town of Santa Theresa. Easy access to town but away from it all. The view from the restaurant is worth the price of admission, and the food and service there were excellent. The staff was accommodating and quick to respond. Decor is jungle chic, rooms are comfortable, spacious and clean. Outside shower was great for rinsing after a dusty morning run or swimming all day at nearby Playa Carmen. If you have trouble climbing stairs, this is not the place for you. Nothing is on the level! But for any who are game, you will be rewarded with shady canopy full of birds and spectacular view from the way high up open air restaurant.

pura vida lover，2 晚行程

Expedia真实住客点评

8/10 很好

2018 年 1 月 9 日

Natureza e praia...o melhor de 2 mundos !

Funcionários muito simpáticos e disponíveis. O hotel tem quartos/casinhas simples e outras simplesmente fantásticas! Vista indiscritível!

marta，3 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2017 年 12 月 4 日

The Moana is a beautiful hotel with amazing staff and views. We upgraded to a room with a view and it was worth every penny. The sunsets from our balcony were unreal. The room was very large and in good shape. The restaurant at the hotel is great with equally amazing views. We ate there quite a bit. A couple of draw backs is it's a bit of a hike into town if you don't have a car and the stairs up to the rooms and restaurant are a bit of a hike especially with bags.

Kelsey，6 晚浪漫旅行

Hotels.com真实住客点评

8/10 很好

2017 年 8 月 27 日

Schöne Hotelanlage

Hotelanlage ist sehr schön. Leider waren wir am Ende der Saison dort, so dass das Restaurant schon geschlossen war. Schade. Und man konnte uns kein frühes Früstück anbieten, was in dieser Preisklasse möglich sein sollte (mussten auf die Fähre)

2 晚行程

Expedia真实住客点评

10/10 绝佳

2017 年 7 月 11 日

Lindo estancia!

La atención excelente! Las habitaciones cálidas! El hotel muy lindo y tranquilo!

3 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 7 月 2 日

The Moana Experience

Stayed at hotel moana for two nights and loved the room and location. Bruno the hotel host was amazing!! Super helpful and friendly would definitely go back! Also the horseback riding tour was the best here.

Addie，2 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2017 年 4 月 16 日

Nice ocean view landscape from your bed

Check-in and check-out was experience was good. Average service level was ok. Included breakfast should include more options. Room is clean, AC is fine and Wifi works good

Expedia真实住客点评

10/10 绝佳

2017 年 4 月 15 日

Fantastiskt läge, med avskildhet.

Ett ställe vi verkligen vill åka tillbaka till. Fantastisk personal med fina rum och bra service.

Expedia真实住客点评

10/10 绝佳

2017 年 3 月 2 日

Hotels.com真实住客点评

8/10 很好

2017 年 2 月 1 日

Two nights in Mal Pais

I was inadvertently put in a Standard Room (no tv, very average), but was then upgraded to the Honeymoon Suite at top oh hill (equisite). View and room was to die for. Adjoining hillside restaurant was beautiful with amazing views too. My chief complaint is it is far from town (long walk) and the Sandy beaches. I had a car so was able to drive up to banana beach and relax at some a very nice beach, albeit not of the same class as were I was staying.

Expedia真实住客点评

6/10 好

2017 年 1 月 27 日

It could be amazing, but falls short

A beautiful, isolated hotel- that is ideal for relaxing, however the lack of a good restaurant and simple touches, such as complementary water on your arrival, results in the typical overpriced hotel mini bar purchase or commuting to Santa Teresa to eat. Restaurants in Santa Teresa are fantastic and so I would simply stay there as we did earlier in the break rather stay at Moana. If only this could offer a decent food offerings with it's view it would be unrivalled.

Hotels.com真实住客点评

8/10 很好

2017 年 1 月 13 日

Wow

Amazing on top of the jungle

Hotels.com真实住客点评

6/10 好

2016 年 11 月 28 日

Hotels.com真实住客点评

8/10 很好

2016 年 11 月 14 日

Hotels.com真实住客点评

10/10 绝佳

2016 年 8 月 6 日

Peace and tranquility perfected

The view was awesome. We could sit on the balcony and hear the sea. The restaurants close by were great. There were two showers for the room. One was inside and the other was OUTSIDE with a view of the sea! There was a small refrigerator in the room as well as a small bar with a bar sink. Beware that this hotel is built into a steep hillside. To paraphrase Bill and Ted's Excellent Adventure (movie) "There were many steps and columns. It was most tranquil"! I look forward to my next visit. This place is a gem!!!

Hotels.com真实住客点评

6/10 好

2016 年 8 月 4 日

Good hotel one problem

The hotel was very nice, the receptionist was a very good guy; the problem was in the restaurant the cook refuse to change the dish even when they accept it was something we didn't order. They waitress told us to come earlier; it was a disaster the staff in the restaurant... Although the breakfast was included we didn't come back ... The only good thing about the restaurant was the view

Expedia真实住客点评

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常见问题

天海酒店有游泳池吗？

天海酒店是否允许携带宠物入住？

天海酒店是否有停车场？

天海酒店提供机场接驳班车吗？

何时可在天海酒店办理入住和退房？

在天海酒店及其附近有什么游览观光项目？

天海酒店周边区域环境如何？

点评

关于天海酒店的点评

很好

9.0

8.4

8.6

8.4

点评

10/10 绝佳

Monserrat