I was treated rudely. Booked the room a week out. When we checked in and got to the room the room was not clean, the bed wasnt made. When I had went to inform the front desk she had seemed annoyed. She got us a different room and in this one the rooms AC wasnt working. I had told her again and she moved us to a different room with the same attitude. The breakfast was decent. I honestly dont see myself coming back for another stay.
Skyler
Skyler,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Robin
Robin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Robin
Robin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 26 日
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
Left after first night of a 4 day stay
Booked a 4 night stay here because my husband had surgery at KU Medical Center. Stayed one night and checked out. Front desk person said maybe 4 words, no directions on how to get to my room and no information about the property or breakfast. There was a man behind me needing a bathroom and she would not acknowledge him until I was walking away. There is no elevator onsite, just a confusing ramp. Thankfully a nice housekeeping staff directed me to my room. Room had stain on the dust ruffle and it was torn on the corner. Room was ok but I was so exhausted I didn't notice until I left the next morning that the door jam had been busted in before and was sort of repaired. There was still a large crack in the wood. I went to the front desk to checkout and no one was there and no one showed up. They have a box with a note to put your card in the box when checking out. Parking lot had trash in it and the nicer hotel next had none. I've stayed in a lot of hotels and this was the worst. I'd show a picture of the door jam but the add photo feature isn't working.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
kaela
kaela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Kaela
Kaela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
LaDreece
LaDreece,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Wifi didn
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
giovanii
giovanii,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
maria
maria,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
The first room I was in the heater didn’t work. The next room the toilet ran loudly and constantly. There was trash in the hallways the whole 4 days I was there that never got picked up.
Heather
Heather,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
Dirty
Shades were see through with bright light shining in. Plumbing issues toilet & sink were clogged. No elevators. Outdoor door closest to our room the key didn’t work. Rooms were dirty trash under the bed. Only towels for two people even though we booked for 4 people. Trash in the hallways, floors & outside the entrance.
Natalie
Natalie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Kaisha
Kaisha,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Place is very clean, but could use some updating
Junele
Junele,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
Allison
Allison,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 23 日
Dirty throughout the entire building
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 22 日
No smoke detector in room, no toothbrush for sale, not enough blankets, no phone service in room, front desk staff not friendly
William
William,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
neftali
neftali,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Stool ran all night getting no sleep!!!
The inside is being restored and looks nice, however the employee doesn’t understand English. I called the front desk because the stool would not stoop running after flushing in the middle of the night. He had no idea what the word toilet or still meant so when I couldn’t sleep because of the continuous water running I had to turn the water off. In the morning at checkout I explained again and the front desk employee still did not understand the English words for stool or toilet. Very frustrating to get no rest and to hear fighting outside my window at 2 AM.
Shelly
Shelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
derrick
derrick,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 15 日
Decent location and quick access to I-35 and KUMED