Front desk never answer the phone when I call front desk from the room.
Takako
Takako,7 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
Do not recommend
We were on the bottom floor. The bathroom door didn’t shut, there was a dog barking constantly, and our door handle to the outside the room was broken. I did not feel safe at all. We ended up leaving and staying in a different hotel.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Small room
Room small but well lit. Very clean. Not super quiet. It was fine for a one nights stay.
Peggy
Peggy,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 7 日
No breakfast Sunday morning.
The Friday & Saturday staff were amazing!! We went for breakfast at 9:30 on Saturday. The food items were low however, there was a lady restocking the items that were low. Breakfast was really good. Sunday morning we went for breakfast at 8:00 and the food was almost completely gone. Breakfast is served until 10:00 on the weekends. My husband asked the staff if they could refill all the empty items. They acted like they didn't know what he was talking about and never refilled anything. Customers were still coming to breakfast & weren't able to eat. We paid for breakfast, we should have had a fully stocked breakfast.
REGINA
REGINA,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Descent
Lines were clean, bed was comfortable, room was tiny but fir 1 night that wasn't a deal breaker.
The lotion bottle was 1/2 full and when opened the inside of lid and top of container were dirty and there was even a hair on the inside of lid. Needless to say i threw it away. The 2 am fire alarm was a bit disconcerting. We did not stay for breakfast as we had other plans so i cannot comment on that.
THERESA
THERESA,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
Clean and friendly service. Wish the door was more insulated for sound.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 18 日
Staff was very friendly. Hotel was clean, but quite noisy-the noise barriers weren’t great and we could hear everything above us and in the hallway. Our room was fine, but the repair work especially in the bathroom was mediocre.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
Changed rates on my room without notification
This was the worst customer service I have ever had. Anywhere. In any service I have encountered.
I was quoted a price of $90/night. When I showed up on property I was told my room for 3 nights was going to be $450. First night was $144, second night was $154, and the third night was $110. They told me it was within their rights to change the rates on busier weekends as they saw fit. They also told me that since I booked through third-party that they could not change anything for me. On top of this the room was not worth $60 a night. It was too small for a family and they have it listed as enough for 2 adults and 2 kids. It was dirty, room and hallway smelled of urine, and there were stains throughout the entire lobby area.
We checked out after 10 minutes and went to another hotel. I’m filing a claim against this location for reimbursement.
Ben
Ben,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Heaven
Heaven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 19 日
Allen Jon
Allen Jon,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
A clean hotel, minus a few damages to the room prior to us staying. Absolutely will visit again!
Sarah
Sarah,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Heaven
Heaven,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 12 日
Its was a bice get away
Adrian
Adrian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Kendra
Kendra,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 5 日
Adrian
Adrian,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
The bathroom was not very clean. The beds were too hard for my liking.
On the plus side the front desk was great. Breakfast was good - waffles, oatmeal, cereal etc.
I was glad to see a microwave and a mini fridge.
Deborah
Deborah,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Excelente
Dos ocasiones en este hotel, y quede muy satisfecha, todo excelente y comoda
Yazmín del Rocío
Yazmín del Rocío,11 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
KATHY
KATHY,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Good
Alexander
Alexander,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Manjit
Manjit,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Martin
Martin,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 18 日
The room was clean and nice but the traffic of ppl was terrible late at night. There was a man just hanging out in the lobby and even knocked on my door after 10pm and I did not know who he was. Very unexpected since my room was so close to the hotel service desk. I could believe that the clerk just let someone hang out in the lobby.