One of the best hotel in Lombok, the hotel is very clean and the staffs are very friendly and attentive. The restaurant is a must try! The food always exceed my expectations, and the price is very reasonable. I came to the hotel for its beach and the facilities but I stayed for the restaurant.
Felicia
Felicia,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 26 日
Good, but not great
Nice and pretty hotel, Big and spacious deluxe rooms with nice balcony. The Commons areas are nice, also the gym! But it smells like mold everywhere you go, and it feels humid in the halls and in the hotel room, even with AC on. The drain in the shower was partly clogged, leading to a lot of water flooding. Expensive transport (7 min drive to Kuta area will cost you 65 k rp with hotel transport, while a 2 hour drive with another car will cost you 500k rp). Other taxis are not allowed at the resort. No scooter rental co customers have to use hotel transport.
Took 30 min to order Ala carte breakfast (a simple sunny side up on an avocado toast).
Sven Erik
Sven Erik,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Mehvash
Mehvash,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Hôtel de passage, moyen
Hotel tres sobre, chambre tres basique, grande piscine mais peu profonde et beaucoup d enfants. Plage inexploitable, parasol cassé siege usé. Nombreux travaux dans l hôtel qui créent des nuisances sonores considérables, perceuses etc. Bon petit déjeuner
Loic
Loic,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
This review was hard to write. I’ve waited a week to reflect on what to say. The staff at this resort are incredible. They go out of their way to make you happy and do anything possible to make your stay comfortable. However there is a major water issue throughout this resort.
Cons: Although we booked through Expedia this was a more expensive hotel for Indonesia. It is listed as a 5 star. It is not. You can see the leaks in the hallways, ceilings, and smell the mold. They are working on the issues but it is huge. If you walk through the building you will see ceiling missing in places.
We were here 5 days and day 3 a water leak started in our ceiling in our bathroom. The mold is in the shower and behind the sink.
I did speak to the manager and he was gracious. Offered to change rooms but what was the point. It’s through out the building. He sent us beautiful desserts. This was honestly out of his control. The owner needs to sink money into this.
Pros: Staff is amazing. Beautiful pool. The view from the lobby is spectacular. There is a free shuttle multiple times a day to take you into town. Staff is more than happy to do this. You are able to rent scooters or cars directly at hotel. The women there is so helpful and has great suggestions. The breakfast had many options. A huge buffet.
I wanted to be able to recommend this hotel because if the staff but simply can not. Do not stay here until the fix their water issues. You will regret it. It is not worth the money
James
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
部屋が水漏れします
KENICHIRO
KENICHIRO,3 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
Lovely place, nice staff - shame the beach had so much plastic and litter.
We practically had the place to ourselves. The service was impeccable, they gave us a generous upgrade and they were extremely helpful in every way. You do need transportation to beach access.
Maria
Maria,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
We absolutely loved our stay at the Pullman. The room, service, beach, pool, bar and restaurants were fantastic, and looked like something out of a postcard. The staff were friendly and helpful. It was great that we could get a moped directly from the hotel to explore the area. We stayed for 2 weeks and wish we could have stayed longer, everything was fantastic.
Anastasia
Anastasia,15 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Shoko
Shoko,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
We love it, we really needed that tranquility and we got . Hotel was new and very stylish. We also took spa , spa is modern and clean.
Special thank to Mayja and bartender /waiter how was working pool bar 19th January
Kirsi
Kirsi,2 晚行程
Ebookers真实住客点评
10/10 绝佳
2025 年 1 月 20 日
very friendly staff with new and clean facility.
we rented a motorbike to go about.
emi
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 26 日
MAMIKO
MAMIKO,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 23 日
施設は新しく清潔でした。ホテルのスタッフもフレンドリーです。
プールとレストランが沢山ある大型リゾートではありませんが、非常にコスパが良いホテルでした。
The facility was new and clean, and the hotel staff were friendly. While it is not a large resort with numerous pools and restaurants, it offered excellent value for money.
Okamura
Okamura,5 晚结伴旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 17 日
Lovely view
On arrival we were shown to our room which was clean and comfortable but a little tired in places. There had obviously been some water damage. The staff member forgot to show us where the tea/coffee facilities in the room were located so that was a bit inconvenient. Turns out to be in another room. When do you look in other rooms?
The restaurants were good, if a bit warm for us, and the buffets were excellent.
We had a small problem booking the transfer to the airport (I asked 3 times) but it wasn’t booked. Fortunately it’s not far (25mins) from the airport but that could have been a problem.
The beach is lovely and the sea is shallow for a long distance so great for kids.
Be aware that this is close to Mandalika racing circuit so there is a lot of engine noise when there is an event.
Caroline
Caroline,3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 3 日
Never again - avoid at all cost
4?functions in the hotel, total chaos and loud music and speeches witch’s souvdxsystem in every corner! Never again
Tilo
Tilo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 22 日
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 21 日
Great, big modern Executive rooms.
Klasse Hotel, wunderschöne Executive Zimmer. modern und komfortabel. Essen war sehr lecker und große Portionen. Preislich sicher über den Restaurants in Kuta aber für noch ok. Beach not really for swimming but Tanjung An is not far. Best to have a scooter or a car. hotel offers shuttle to „downtown“ Kuta
Tilo
Tilo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 10 日
Had a very nice stay. Friendly staff and beautiful rooms