Beautiful resort loved by our family! Very relaxing but also with lots to do. Staff is friendly, service is good, food is decent although there is only one main restaurant. We loved our time there and will want to come back!
Lovely place with excellent food, a beautiful pool and grounds and good service. Also good options to explore the island. The white sand beach is gorgeous - the morning tide is low so swimming then is challenging in the sea but the pool is an excellent alternative. The signature massage is amazing.
Michele
5 晚行程
10/10
allison
1 晚商务旅行
4/10
This hotel is so run down. It needs to be knocked down and rebuilt. I should have known when Belmond released themselves and sold it 2 months before our arrival- it must of been bad. The pool towels are old and stained, the pool needs to be re-tiled and the grout is brown and it so sharp and uneven. The pool deck is so sandy and uneven- was dragging into our room! The gym is disgusting and old equipment and nothing has ever been wiped down. The rooms! The wood floors are stained from water and sooooo creaky and old, the showers has a pull drain cord and wood blinds in them! So so so outdated! I think the hairdryer was from the 1980s. The staff was amazing, the breakfast was so good but this hotel needs a HUGE renovation!
Anthony
3 晚行程
10/10
Wonderful service from the first minute. Thanks to the whole team for some wonderful food, cocktails and the most attentive service with personal touches around every corner
J
4 晚行程
10/10
真实旅客
7 晚行程
10/10
Exceptional service and property. So many activities to sign up for on the resort. The food was incredible and the room was extremely comfortable. We absolutely loved the staff and cannot express enough how amazing the service was which made our stay extra special. The private beach and entire property is stunning and we highly recommend staying here.
真实旅客
5 晚行程
8/10
Nice room and facilities on the beach. Close but not too close to town. Great service at poolside restaurant.
Allan
7 晚行程
10/10
David
3 晚行程
10/10
We stayed 8 days in February 2025. The place is absolutely wonderful. The small houses are beautiful, the staff are all very serviceminded. The beach and pool area is amazing.
After Napasai we had booked 5 days at another resort. After 1 night there we returned to Napasai. It was like coming home.
We can only recommend Napasai.
Lise Lotte
7 晚行程
10/10
Patrick
4 晚行程
10/10
Amazing place with extraordinary service.
Magnus
5 晚家庭旅行
10/10
Incredible. Beautiful resort, with our every need catered for. Lovely attentive staff who can’t do enough for you! Stunning views & gardens.
Leanne
5 晚家庭旅行
10/10
Andrew
4 晚行程
10/10
It is an ideal place to have quite moments to relax and enjoy the personal beach.
Daw Wee
3 晚家庭旅行
10/10
Meraviglioso hotel situato in una zona di Koh Samui lontana dalle aggregazioni del turismo di massa. Le camere sono pregiatissime, con interni in legno e organizzazione e pulizia al top. E' un lusso non sfrenato ma elegante. Il servizio è stato eccellente. Spiaggia praticamente privata, usata quindi in esclusiva dagli ospiti della struttura. Ottimo servizio ai lettini, che erano sufficientemente distanziati. Ottima qualità anche il centro massaggi così come la scelta della colazione. Decisamente consigliato e da tornarci più volte.
Diego
8 晚浪漫旅行
10/10
ヴィラが素晴らしい。スタッフも親切で感じが良い。
HIDETOSHI
4 晚家庭旅行
10/10
Amazing
Estefania
3 晚行程
10/10
Vinayender
4 晚家庭旅行
10/10
From the moment you arrive at this beautiful property, the staff at Nagasaki go above and beyond to welcome you and make sure that you have everything you need while there. From Esme at the front desk to Ja Ae and Sana in the restaurants, Naing at the bar, and all of the housekeeping and grounds crew staff, the hospitality is unmatched. The pool and beach area are incredibly beautiful and well maintained, as well as the villas and common areas. The staff are warm and knowledgeable. I highly recommend this hotel to all!