La Citadelle Hotel Metz - MGallery Collection

Family-friendly hotel with restaurant, near Metz Cathedral

Choose dates to view prices

Where to?

Dates

November 2025

3

December 2025

Premium bedding, pillowtop beds, minibar, in-room safe

Located near Metz Cathedral, Hotel La Citadelle Metz-MGallery offers a welcoming atmosphere with shopping on site, a library for quiet moments, and the convenience of dry cleaning/laundry services. Enjoy meals at La Réserve restaurant or relax with WiFi and drinks at the bar.

Wonderful

Popular amenities

Bar
Connecting rooms available
24/7 front desk
Air conditioning
Laundry facilities

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Babysitting
Meeting rooms
24-hour front desk
Library
Computer station
Front-desk safe
Water dispenser

For families (6)

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping

CNY812 total

includes taxes & fees

Nov 23 - Nov 24

Why we love this property

Feast on fresh flavors

Linger over gourmet meals at the restaurant, sip signature cocktails at the bar, or wake up to a buffet breakfast with vegan and vegetarian options.

Rest in sublime comfort

Wrapped in soft bathrobes, guests drift into dreams on pillowtop mattresses with premium bedding. Blackout drapes ensure total serenity.

Room options

Check availability for these dates

Tonight

Nov 3 - Nov 4

Tomorrow

Nov 4 - Nov 5

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Deluxe Twin Room, 1 Double or 2 Twin Beds

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Plasma TV

Premium bedding

35 sq m
Park view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Superior Twin Room, 1 Double or 2 Twin Beds

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Plasma TV

Premium bedding

25 sq m
Park view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Junior Suite, 1 King Bed (Palace View)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Plasma TV

Premium bedding

60 sq m
Park view
Sleeps 3
1 King Bed

Similar properties

Pet friendly
Parking available
Free WiFi
Restaurant

CNY781 total

includes taxes & fees

Nov 16 - Nov 17

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About the neighborhood

5 Avenue Ney, Metz, Moselle, 57000

What's nearby

Place de la Republique - 3 min walk - 0.3 km
Metz Cathedral - 11 min walk - 0.9 km
Metz Christmas Market - 11 min walk - 0.9 km
Centre Pompidou-Metz - 15 min walk - 1.3 km
Porte des Allemands - 17 min walk - 1.5 km

Getting around

Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
Metz North Station - 8 min drive
Peltre Station - 10 min drive
Metz Station - 11 min walk

Restaurants

‪Taverne Karlsbrau - ‬4 min walk
‪Fox Coffee - ‬7 min walk
‪Osaka - ‬7 min walk
‪McDonald's - ‬5 min walk
‪Kebab de la Serpenoise - ‬4 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

Located near a train station, La Citadelle Hotel Metz - MGallery Collection is a great choice for a stay in Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

- 68 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Guests must provide a valid photo identity card.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*

Pets

- Pets allowed*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Onsite self parking (EUR 18.00 per night; includes in/out privileges)
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser

Traveling with children

Children stay free (see details)
Babysitting (surcharge)

What to do

Shopping
Pool table
Golfing nearby

Working away

Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals

Facilities

1 building/tower
Built in 1569
Safe-deposit box at front desk
Library
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall

Accessibility

Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Closed captioned TV
Stair-free path to entrance
Thin carpet in room

Room amenities

Be entertained

Plasma television
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

Individually furnished and decorated

Freshen up

Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Free international and long-distance calls
Electrical adapters/chargers

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide

Special features

Dining

La Réserve - Onsite restaurant. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for EUR 15.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

Self parking costs EUR 18.00 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Citadelle Hotel Metz

Citadelle Metz

Citadelle Metz Hotel

Hotel Citadelle Metz

Hotel Metz Citadelle

La Citadelle Metz

Metz Citadelle

Metz Hotel Citadelle

La Citadelle Hotel Metz

Hotel Citadelle Metz M Gallery

Hotel Citadelle M Gallery

Citadelle Metz M Gallery

Citadelle M Gallery

Citadelle Metz Mgallery Metz

Hotel La Citadelle Metz-MGallery Metz

Hotel La Citadelle Metz-MGallery Hotel

Hotel La Citadelle Metz-MGallery Hotel Metz

Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does La Citadelle Hotel Metz - MGallery Collection offer free cancellation for a full refund?

Yes, La Citadelle Hotel Metz - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Citadelle Hotel Metz - MGallery Collection?

Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at La Citadelle Hotel Metz - MGallery Collection?

Yes. Self parking costs EUR 18.00 per night.

What are the check-in and check-out times at La Citadelle Hotel Metz - MGallery Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at La Citadelle Hotel Metz - MGallery Collection?

No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (17-min drive) are both nearby.

What is there to do at La Citadelle Hotel Metz - MGallery Collection and nearby?

Recommended spots to visit include Metz Cathedral (12-min walk) and Porte des Allemands (0.9 mi), along with Centre Pompidou-Metz (0.9 mi) and Walygator Park (11 mi).

Are there restaurants at or near La Citadelle Hotel Metz - MGallery Collection?

Yes, there's an onsite restaurant, La Réserve.

What's the area around La Citadelle Hotel Metz - MGallery Collection like?

La Citadelle Hotel Metz - MGallery Collection is in Metz-Centre – Ancienne Ville, a short 3-minute walk from Place de la Republique and 11 minutes' walk from Metz Christmas Market.

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La Citadelle Hotel Metz - MGallery Collection Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff

Room

Location

Parking

Restaurant

Food

Breakfast

Lobby

Building

Cities

What guests liked

Breakfast was described as fabulous, great, and excellent with plenty of choice. (5 reviews)
Parking was convenient, safe, and readily available with a beautiful park environment nearby. (4 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Jul 5, 2025

Large clean rooms, beautiful building and great location.

Robert, 1-night trip

10/10 Exceptional

May 12, 2025

Beautiful settings.all the amenities one needs

karen, 1-night trip

8/10 Very good

Jul 27, 2025

Great stay in Metz

Great to have Dutch speaking at reception desk. Good breakfast. Hotel is located is nice green area, five minutes walk from city center. Close to highway exit as well. Would recommend this hotel.

AJ, 1-night trip

10/10 Exceptional

Aug 1, 2024

Excellent location and superb service.

gordon, 1-night trip

10/10 Exceptional

Dec 25, 2022

Great place

8/10 Very good

Sep 14, 2025

You have a very nice hotel and we have only two issues - 1) The constant Muzak with English/amerikan popular music ( why not French?) And 2) we missed a wider selection of the lovely French cheese at the breakfast buffet.

Jakob Trier, 2-night trip

10/10 Exceptional

Aug 8, 2023

Excellent hotel, clean and helpful staff. Good parking options and walking distance to the city.

Amrith, 1-night trip

8/10 Very good

Aug 3, 2023

It was very comfortabel to stay so close to the city centre.

Frans, 1-night trip

10/10 Exceptional

Apr 20, 2025

High standard room

High standard room space full and comfortable with room amenities of high quality

ODED, 1-night trip

8/10 Very good

Sep 3, 2025

2 night stopover when driving through area

Good central location easy to walk to main attractions in old town. Thankfully had Google Maps for finding way into hotel as would have been much harder without that. Staff all very pleasant. We didn't eat in hotel on both nights stay as was fully booked on arrival. (We chose not to pre-book until we saw menu and location) Restaurant looked a bit lacking in atmosphere as seemed more of a business hotel. Bar area hard to define and not a particularly pleasant seating arrangement. However some of that due to the need to preserve the original architecture which is impressive. Rooms and bathrooms very pleasant and good lots of space and facilities

2-night trip

10/10 Exceptional

Apr 13, 2023

Everything was just great: friendly and helpful staff, comfort in my room, excellent food from restaurant. And I have a beautiful view from my room windows

Raisa, 2-night trip

10/10 Exceptional

Jul 6, 2025

.

Cynthia, 1-night trip

10/10 Exceptional

Oct 2, 2023

We enjoyed our brief stay at La Citadelle. The hotel is very well situated in Metz within easy walking distance to the lively town. Our room was totally quiet and relaxing, well equipped and well lit. This was our second stay in this hotel and if we return to Metz we will stay here again.

1-night trip

10/10 Exceptional

Aug 1, 2023

Would recommend

Daniel, 1-night trip

8/10 Very good

Apr 5, 2025

Perfect spot in Metz between old town and new. Very walkable. Beautiful grounds. Only complaint was AC. Called down to front, but still unable to cool. Thankfully it was a pleasant night so we could open a window. Gave great recommendations on dinner and a coffee shop in AM.

Rebecca, 1-night trip

10/10 Exceptional

Jan 11, 2023

Very nice hotel located in historical area. Short walking distance to Cathedral and other places of interest. Our room was very spacious and clean. Stuff was very friendly and helpful. We also had a dinner in the hotel’s restaurant and it was excellent. Food was very delicious. Will definitely stop in this hotel again.

2/10 Poor

Jun 25, 2024

Hospitality done wrong

30° heat and manager came to move us from outside on the patio area as we “were not eating and is only for food”. No one else was there, it was a completely ridiculous conversation and demonstrated a lack of welcoming guests. We left and had beer in the square, won’t be back.

Kenneth, 1-night trip

8/10 Very good

Oct 30, 2025

Hôtel comfortable et très bien placé. Pratique pour les chiens avec le parc en bas. Sur hôtel.com c’est noté parking sur place mais bon au final oui parking sur place non couvert et non surveillé à 18 euros jour et 20 euros pour le chien… un peu cher je trouve. Accueil et service très correct mais bon on paie pour.

Claude, 1-night trip

4/10 Fair

Oct 12, 2025

Sängarna var mycket hårda. Det var som att sova på ett stengolv. När vi kom till frukosten mer än en timme innan stängning var faten tomma och det tog lång tid innan påfyllning. Fick påminna om det beställda kaffet och the. Underbemanning

Anna-Lena, 1-night trip

10/10 Exceptional

Oct 12, 2025

Grand choix, de qualité. Service bon et rapide.

Geoffroy, 1-night trip

8/10 Very good

Sep 14, 2025

Fantastisk service, men dyr frukost

Mycket trevlig personal, vi fick verkligen bra hjälp med rekommendation av barnvänlig restaurang på gångavstånd, lekplats i närheten osv. Rymligt, rent och fint rum, barnsäng utan extra kostnad, bekväm säng. Parkering fanns smidigt precis utanför hotellentrén (tilläggsavgift). Gammal, häftig byggnad ombyggd till hotell. Frukosten var absolut bra, men ganska dyr. Man behöver äta VÄLDIGT mycket för att den ska vara prisvärd, men som sagt det var gott och mycket att välja på. Skulle absolut säga att personalen är detta hotells största tillgång!

Stellan, 1-night trip