Can't fault a thing, lovely hotel, people and a big shout out to Jonnie Donegan
Darren
Darren,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
Siobhan
Siobhan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Hotel is a bit dated but very clean. Staff were extremely friendly but they were very under staffed so service was let down by that.
The big disappointment was the food. Very expensive for poor quality food. Definitely need to change the menu or bring the food to a higher standard
Bernadette
Bernadette,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Upgrades are a downgrade
Bought a trip as a gift and upgraded to a premium room. I had noticed beforehand that standard rooms seemed nicer but couldn't believe that was true. It is! Felt embarrassed when my mother in law visited our room having been told hers was the upgraded room.
Cormac
Cormac,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Stay elsewhere
The main issue was that the bedroom was incredibly hot and neither the aircon nor window could cool it. Couldn't sleep.
The swimming pool is small and there is no steam room/sauna. Changing rooms were being renovated and not ideal.
The quality of cocktails in the bar was awful in comparison to the high cost. Didn't get offered dessert after dinner in the bar but the staff were nice.
The walk around the grounds could really do with signage.
Cormac
Cormac,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Paul
Paul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Happy we revisited, though probably last time.
We were returning to the Heritage after getting engaged here 4 years ago. They upgraded us to a suite which was a lovely surprise and the room was fantastic.
Our only issue we discovered with the hotel was the lobby and adjoining areas, including where we had afternoon tea and dinner were all a bit cold. My wife had to keep her coat on in all rooms of the hotel and though I don't normally feel the cold, had to keep a jumper on at all times.
The pool area could do with a revival also, it doesn't match with the quality of the hotel and having to walk outside to reach it isn't ideal.
Darren
Darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
MARY
MARY,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 30 日
Frances
Frances,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Lovely rooms, great gym and good dinner
Kim
Kim,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Top class hotel with the nicest staff and the best breakfast I’ve ever had. This hotel should be 5*. Definitely going back!