The hotel itself has a nice design and clearly has aspirations of grandeur but it is let down by the service. Reception staff are passive aggressive and indifferent. Room service options are awful. Spend a bit more and go to another resort nearby.
JONATHAN
JONATHAN,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
This property is stunning and very well maintained
Rafiq
Rafiq,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Veranda Grand Baie
Mycket nöjd med vår vistelse på 1 vecka. Jättefint poolområde med en poolbar där du också kunde äta lunch. Liten strand och lite vassa stentrappor ner till vattnet men fin botten och ljuvligt vatten. En del solsängar i mindre bra skick men de byttes ut under vår vecka så jättebra! Frukostbuffen jättefin och fanns allt. Vi åt lunch några gånger och jättegod mat dock kanske lite onödigt dyr men är ju ofta så på hotell. Bra läge med gångavstånd in till Grand Baie med många restauranger! Fanns även ett gym som var fräsht. Vi skulle absolut vilja bo här igen och kan rekommendera det!
Anette
Anette,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Staff where very friendly and helpful all around the hotel including the boathshed
Jamie
Jamie,13 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 11 日
Elin
Elin,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 9 日
Stayed here March 2025 for business. The pictures of the rooms online look nothing like the actual rooms. We booked a family room with the separate seating area and double beds. We got an approx 300sq/ft room with one queen bed and a hanging bamboo curtain separating two single beds - they showed us the other options which frankly were even worse. I cannot stress enough how shockingly inaccurate the online advertisements of this hotel are. We did not have hot water for most of the week. There were cockroaches in the bathroom regularly.
The common areas are fairly nice and the food at the buffet is acceptable but nothing to write home about. The bars are rarely tended, so be prepared to typically wait 5-10 mins for drink service while they track down a bartender.
To call out a couple positives: the staff were very nice and we had one dinner at the Lobster Restaurant on the beach which I would rate fairly highly.
Overall, not a great experience and not what I would expect for $250 /night. I would not stay here again, the quality does not warrant the pricetag.
Finally, be cautious when you checkout. They sneak a "charity charge" on your invoice without calling it out (~$25). It's for a number of local non-profits which ultimately I donated to but it certainly would have preferred that it had been communicated.
Jeff
Jeff,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 23 日
Emelie
Emelie,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
真实旅客
9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Très bon séjour dans cet hôtel à taille humaine très calme et bien situé, tout le personnel est très sympa, bon buffet varié, piscine bien et la plage plutôt petite mais suffisante. Bonne adresse
Patrick
Patrick,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Alle penge værd
Fantastisk hotel, alle pengene værd
Tim
Tim,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Joli hôtel , bien situé. Personnel très agréable.
Olivier Gilles
Olivier Gilles,11 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
Fint til prisen
Fint hotel til prisen. Lidt mangel på solsenge ved poolen.
Nikolaj
Nikolaj,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Great place to stay. Highly recommend.
Arusha
Arusha,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 15 日
L' hôtel est très bien situé, la nourriture est bonne. L 'animation est médiocre et certains personnels ne sont pas compétent ccompétents ccompétents s
Jean-Yves
Jean-Yves,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
Hôtel très agréable , personnel dispo et accueillant, chambre, sobre et faisant tout pour protéger l environnement.
Service de bouteille d’eau potable , très apprécié
Spa et restauration excellent.
Raymond Joseph Noé
Raymond Joseph Noé,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 8 日
Dustin
Dustin,9 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Great location
Property is refreshing and modern. Great pool and beach area, crystal clear water. Food was good as was service. Check in was a bit weird and long winded, perhaps island time.
matthew
matthew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 12 日
Jimmy
Jimmy,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 2 日
Matthew John
Matthew John,9 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 6 日
Amazing stay. We had our 4 year old and had a great time.
Tom
Tom,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 30 日
Recommendable hotel in Grand Baie
Very nice hotel with beautiful interior design that creates a very calm and relaxed atmosphere. The staff was very friendly and serviceminded as well. We also enjoyed that there were different activities at the hotel (biking trips, volleyball, Ping pong table, library etc.).