This hotel is far from the 8.4 rating on Hotels.com. The reason is that it got new owners a couple of years ago and the employees there explain that it’s gone downhill from then. Since the rating covers more than the past two years, it does not accurately depich the current rating. The issue is not that it’s older and “run down”, it’s that it is extremely dirty (See picture) which is consistent with other ratings. I arrived in my room and was met with a really bad smell. On top of the fridge, I found my first bug (cockroach?) and then started to look around and found another one on the wall and when I looked at the top of the closet I saw that it had not been cleaned for years. The noisy a/c would also prevent me from sleeping in the room so I requested another room. The new room smelled better but was also extremely dirty, including a toilet with “brown spots”. The staff is actually very nice and friendly and are doing their best. They agreed that it was extremely dirty and that they knew it but that the new management just didn’t care. I didn’t have time to find another hotel, so I asked them to come and clean my new room in front of me so I could at least stay there. It’s a pity, the location is great, and even though it’s older, it could be fantastic if it was just clean. But it ruins the experience when you constantly think what else they didn’t clean, I can only imagine how the kitchens look.