The Erzurum Hotel, near Çifte Minareli Medrese and Erzurum Citadel, offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy the slopes with ski privileges, unwind in the lobby by the TV or attend to work at the 24-hour business center. With helpful staff and valet parking available.
The Erzurum Hotel features a free ski shuttle and puts you within a 15-minute walk of Forum Erzurum. For a bite to eat, guests can check out the erzurum restoran, one of 2 restaurants, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Skiers will appreciate access to ski passes. Fellow travelers love the helpful staff.
At a glance
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Hotel size
72 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free secured, uncovered onsite valet parking
Free secured, uncovered onsite extended parking
Free 24-hour offsite parking within 16 ft
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Offsite
Free ski shuttle
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Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Baby bath
Outlet covers
What to do
Free ski shuttle
Ski passes
Priority access to ski lifts
Ice skating nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (1507 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Snow sports gear
Facilities
Safe-deposit box at front desk
Television in common areas
Communal living room
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchairs available on site
Low-height desk
Low-height bed
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
Ski
Free ski shuttle
Ski passes
Priority access to ski lifts
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snow tubing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Slippers
Children's slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
Free crib/infant bed
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Desk chair
Food and drink
Chef
Free bottled water
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Local maps
Restaurant dining guide
Special features
Dining
The erzurum restoran - This restaurant serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 19420
Also known as
The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum
Frequently asked questions
Does The Erzurum Hotel offer free cancellation for a full refund?
Yes, The Erzurum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Erzurum Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Erzurum Hotel?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at The Erzurum Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.
What is there to do at The Erzurum Hotel and nearby?
Have fun with nearby winter activities like ice skating, downhill skiing, and snowboarding.
Are there restaurants at or near The Erzurum Hotel?
Yes, there are 2 onsite restaurants.
What's the area around The Erzurum Hotel like?
The Erzurum Hotel is in Palandöken, a short 14-minute walk from Forum Erzurum.
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Reviews
The Erzurum Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.6
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very complete, delicious, and offered a full range of good quality food and drinks. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Food
Reviews
Verified
8/10 Very good
Feb 2, 2024
Good location
Basar
Basar, 2-night trip
Verified
10/10 Exceptional
Apr 11, 2024
Nice stay in Erzurum
Very warm rooms
Ahmet
Ahmet, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2023
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Haris
Haris, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2023
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
FARIBORZ
FARIBORZ, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2024
First time staying at this hotel and everything was as described on the hotels.com
Very clean, spacious and nicely decorated room.
Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful.
Definitely will be back again.
Atefeh
Atefeh, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2023
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Saeed
Saeed, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2023
nice stay in Erzurum
Hotel is new and rooms are big and comfortable. Beds are also very comfortable and large. Staff is kind and speak english (it doesn't happen often in Turkey out of turistic places). Breakfast offers a full range of food and drinks of good quality. It is located out of the city center, so it is more quiet and no problems for the parking
ANDREA
ANDREA, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2023
Very good stay
Saeed
Saeed, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2023
this hotel is awesome
Ru
Ru, 2-night trip
Verified
8/10 Very good
Aug 30, 2022
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Farzad
Farzad, 3-night trip
Verified
8/10 Very good
Jul 12, 2024
This hotel is quite nice.
Bathrooms could be improved! Other than that everything else was nice.
Erdem
Erdem, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2023
Nice place and quit. Great breakfast
Bed was fine. Clean room. Big room. Big bathroom. Great and quiet area. Free parking in front of hotel. 5 min away from the city by car.
Zeshan
Zeshan, 1-night trip
Verified
2/10 Poor
Oct 3, 2024
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Hakan
Hakan, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2023
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
erkan
erkan, 8-night trip
Verified
10/10 Exceptional
Oct 12, 2023
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember).
I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Saeed
Saeed, 1-night trip
Verified
8/10 Very good
Jul 2, 2023
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Kamil
Kamil, 1-night trip
Verified
6/10 Good
Aug 13, 2024
One of two elevators is not working and you must waiting 20 min.((
Verified traveler
1-night trip
Verified
2/10 Poor
Jul 26, 2023
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police.
Very weak management , do not recommend at all.
Hossein
Hossein, 1-night trip
Verified
8/10 Very good
May 13, 2026
Otopark iyi
Musa
Musa, 2-night trip
Verified
10/10 Exceptional
May 10, 2026
Das Hotel befindet sich an einer exzellenten Lage. Wir waren zwischen dem 8.-10. Mai in dem Hotel. Die Aussicht aus dem Fenster auf die schneebedeckten Bergkuppen sind hinreißend. Die Mitarbeiter des Hotels sind alle samt sehr zuvorkommend. Kann ich ohne Bedenken weiterempfehlen.
Ali Ihsan
Ali Ihsan, 2-night trip
Verified
8/10 Very good
May 7, 2026
Çok güzel çok temiz manzarası güzel çalışanlar güler yüzlü yardımsever kişilerdi.
Gürkan
Gürkan, 2-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Tüm hizmetler çok güzel ve keyifliydi.
Yigit
Yigit, 1-night trip
Verified
8/10 Very good
Mar 26, 2026
Fiyat performans oteli kahvaltısı çok iyi
yasin
yasin, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Personeli, temizliği, konumu, kahvaltısı, her şeyiyle dört dörtlük bir otel.