The hotel is modern and updated. But throughout our stay our room was not serviced, we came back to a room left with undone beds and full trash cans. The desk told us we were supposed to leave a card at the door to request service, BUT no communication was done upon our check-in about such a card. Location of room was close to stairs which I used to take our dog out, but dirt was accumulated in stair case, making it not so pleasant. For the very high price I paid, this hotel lacked the standard service and cleanliness. Be cautious that it is located in a plaza with big stores, overnight strong projecting lights are an issue, so blackout drapes have to be used.