The air conditioning in our room didn’t work; when we asked the front desk about it, we were told they could maybe find us a fan.
Our room was almost 80° at check out and it was only 50° outside. The windows didn’t open, so there was no way to get air circulating. The bathroom door slides shut, but the latch was already broken off, so the knob was laying on the floor with broken MDF board around it. Because the latch was broken, the door didn’t stay shut, it was slide open while using the bathroom. At check in they told us they could r find our reservation, she was spelling my name wrong, even though I checked in online before we arrived. The pool didn’t have towels, and we had to find the clerk get some, she seemed extremely annoyed that she had to bring towels to the pool area for the guests