I haven't seen this level of cleanliness and excellent service since pre-pandemic. The staff were so attentive and joyful, the room was very clean and comfortable, the pool was spotless and such fun for the whole family, and the breakfast was full and the breakfast room was meticulously clean. Such attention to detail, in all areas, that made the entire stay so pleasant. This was a perfect family location. I am glad I had points to use to help pay for what would otherwise be too expensive for us for one night, and my girls said that the only problem with the hotel is that we could only stay there one night.
TobyLauren
TobyLauren,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 5 日
Very rude check in/hotel. experience.
Ruddest check in clerk. There were two agents one was making coffee
She was nice, the male was supposedly bringing towels to the pool. Front desk was unattended at 9pm. Sign stated "Hello" they were tending to a guest. No bell was present at that time. I checked. I saw the lady coming out with coffee and she said she'd be right there. As I turned around...there was the male agent, he had put the bell on the desk and turned the sign to "ring the bell". He told me I should have rung the bell. I told him I would have if it were on the desk but he just put it there. He was swarmy and rude. I took pictures AFTER he added the bell.
The next day, I get a notification from my credit card company that Ramada had charged me again for the hotel I had prepaid a few weeks earlier. That male agent put through my card as a two night stay instead of the standard deposit. I called the desk and a rude woman stated my husband made a purchase... I replied, yes, on debit, not credit and not for hundreds of dollars.
The elevator closed on my leg. The safety failed which usually registers an obstacle in the doors of the lift. My husband had to force the door open to free my leg.
Sunday morning a child threw up in the breakfast area. There were no attendants and another guest had to go get a front desk agent for assistance. We chose not to stay for breakfast.
Only Ava(?) was kind and pleasant to us. The rest of the staff were rude and ignorant. I wouldn't recommend this hotel to a stray rat.
Danielle
Danielle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Excellent hotel!
Grace
Grace,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Great quality family hotel!
We absolutely loved the hotel. It was well set up for families and super clean. The hotel pool had a big curving slide and a great sized hot tub. They also had a gym. The morning breakfast included hot dishes, as well as cereal, yoghurt and such.
The only disappointing thing was that we didn’t stay there for more than one night. My daughter and her family absolutely loved it.
Sylvia
Sylvia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Family room
The family room was perfect for us and our grand daughters
Lana
Lana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Anna Lisa
Anna Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
Great stay, convenient location
Great stay!
Sherri
Sherri,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
The hotel was very nice the staff were very polite and helpful kids had a blast at the pool. The breakfast was very good with lots of options. Loved the snack counter and they were very reasonable on the price and the all day coffee was a bonus. The only complaint I have is the door going in the room was very hard to open and we had two tvs in the family but they worked together so the kids couldn’t watch tv in there room.
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Piero
Piero,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Nikole
Nikole,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Clean, quiet and comfortable
Very clean, friendly staff, great location appreciated the little table by the sofa bed.
Karen
Karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Great Family Stay
Great stay - new hotel with nice amenities and friendly staff. Perfect for family visiting Drumheller.
Allan
Allan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Kyle
Kyle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Wonderful stay, plenty of room, great pool though it was very chilly.
Lori
Lori,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Eirik
Eirik,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Colleen
Colleen,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
We were on the first floor with people stomping above us. Twice we asked the front desk to deal with the issue as we had a toddler trying to sleep. Nothing was done because “they are kids”
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Good stay. Enjoyed pool.
Jeffrey
Jeffrey,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Wing Yan
Wing Yan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 23 日
Breakfast included and it was good!. Ample parking friendly staff.
Rooms just upgraded but they missed replacing coffee maker, found the lady doing room cleaning and she went and got a new coffee maker.