Upscale amenities and services await at Novotel Arica, where you can unwind in the seasonal outdoor pool or enjoy a meal at Gallo Cojo. Connect with high-speed WiFi, take advantage of dry cleaning/laundry services and work out in the gym. Previous guests rave about their stay.
Tacna (TCQ-Coronel FAP Carlos Ciriani Santa Rosa Intl.) - 49 min drive
Chinchorro Station - 13 min walk
Arica Station - 29 min walk
Poconchile Station - 29 min drive
Airport shuttle (surcharge)
Restaurants
Rest. Cevicheria Sabor peruano "Jaimito - 16 min walk
Restaurant Waikiki - 2 min walk
Puerto Arrecife - 15 min walk
Dimango Chinchorro - 1 min walk
Medina’s Restaurante - 9 min walk
About this property
Novotel Arica
Novotel Arica is a great choice for a stay in Arica. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gallo Cojo, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli.
At a glance
DONE
Hotel size
144 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 16 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
Children's menu
Children's games
Toys
What to do
Beach access
Working away
Business center
5 meeting rooms
Computer station
Coworking spaces
Conference space (560 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Seasonal outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Gallo Cojo - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 11300 per person
Airport shuttle service is offered for an extra charge of CLP 16000 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CLP 20000 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CLP 23800 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from January 02 to July 31
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Arica Hotel
Novotel Arica ARICA
Novotel Arica Hotel ARICA
Frequently asked questions
Does Novotel Arica offer free cancellation for a full refund?
Yes, Novotel Arica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Arica?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Arica?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of CLP 23800 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Arica?
Yes, there's free self parking.
Is airport shuttle service offered by Novotel Arica?
Yes, an airport shuttle is available. The charge is CLP 16000 per vehicle one-way.
What are the check-in and check-out times at Novotel Arica?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Novotel Arica?
No, this hotel doesn't have a casino, but Arica Casino (3-min drive) is nearby.
What is there to do at Novotel Arica and nearby?
Novotel Arica has a seasonal outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Novotel Arica?
Yes, Gallo Cojo offers international cuisine and garden views.
What's the area around Novotel Arica like?
Novotel Arica is a short 3-minute walk from Chinchorro Beach and 12 minutes' walk from Las Machas Beach.
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Reviews
Novotel Arica Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.0
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
Popular mentions
Restaurant
Service staff
Breakfast
Beach
Food
Reviews
10/10 Exceptional
Aug 23, 2025
Buena ubicacion, excelente vista
El hotel moderno, muy comodo, el desayuno genial, la atencion super de parte de todos. Solo las toallas un poco viejas, es un detalle... el AC funciona bien, todo excelente!
Verified traveler
1-night trip
10/10 Exceptional
May 18, 2025
Hotel moderno muy bien ubicado y con todos los amenities.
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
Jun 14, 2025
Muito boa, localização pe na areia
Marcio
Marcio, 2-night trip
10/10 Exceptional
Jan 12, 2025
Extremely comfortable bed, spacious room and delicious breakfast
Laura
Laura, 2-night trip
10/10 Exceptional
Apr 29, 2025
Stay Here!
Place was great. Great big window with a view of the sea. Fantastic shower. Great location by the beach. Very good complimentary breakfast. Staff is friendly and helpfull. Can't recommend this place enough.
Louis
Louis, 2-night trip
8/10 Very good
Feb 2, 2025
Muy buen hotel para quienes desean conocer la ultima ciudad chile frente al Pacifico antes de cruzar a Perú. Muy buena playa. Mall muy bueno a pocos minutos en automovil
Mario
Mario, 1-night trip
10/10 Exceptional
Nov 13, 2022
Loved it
Great services and restaurant, we have had wonderful days
Fernando
Fernando, 2-night trip
10/10 Exceptional
Oct 13, 2023
hermoso lugar frente a la playa , cómodo y atención gentil
excelente desayuno
MARIA TERESA
MARIA TERESA, 4-night trip
10/10 Exceptional
Mar 13, 2023
Very new and clean, accessible from the airport and right on the beach
Bruce
Bruce, 1-night trip
10/10 Exceptional
Oct 16, 2022
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Antonio
Antonio, 1-night trip
10/10 Exceptional
Nov 21, 2022
Great view and facilities!
Rena
Rena, 1-night trip
10/10 Exceptional
Sep 27, 2024
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Lynda
Lynda, 2-night trip
10/10 Exceptional
Sep 21, 2024
Ótimo custo benefício
Hotel muito confortável, silencioso, estacionamento fechado, mas sem cobertura. Café da manhã muito bom, com bastante variedade. Quarto e banheiro amplo. Restaurante no hotel. De frente para o mar.
Fabio
Fabio, 1-night trip
10/10 Exceptional
May 23, 2023
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff.
Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Ernal
Ernal, 2-night trip
10/10 Exceptional
Aug 2, 2024
Nuevo moderno limpio
JORGE
JORGE, 2-night trip
10/10 Exceptional
Feb 29, 2024
Excellent
Juan G.
Juan G., 2-night trip
10/10 Exceptional
Jan 14, 2025
.
Sergio
Sergio, 3-night trip
8/10 Very good
Dec 8, 2024
Para la categoria del hotel no daban agua en las habitaciones ni tampoco locion para el cuerpo. Desayuno bastante sencillo.
Carla
Carla, 2-night trip
6/10 Good
Dec 1, 2024
Es un lindo hotel, solo que la recepcion nunca respondió el citofono y por ende se nos paso la hora del desayuno.
Sofia
Sofia, 1-night trip
10/10 Exceptional
Nov 27, 2022
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Christopher
Christopher, 5-night trip
8/10 Very good
Jan 16, 2023
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Cesar
Cesar, 4-night trip
8/10 Very good
Mar 7, 2024
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
John
John, 2-night trip
10/10 Exceptional
Nov 5, 2024
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Natalie
Natalie, 1-night trip
4/10 Fair
May 1, 2023
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.