Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Palmetto Hotel

3.0 star property
Santiago de los Caballeros hotel in city center

Choose dates to view prices

In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/tub combination
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Platino Hotel & Casino

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,002 reviews
Platino Hotel & Casino
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.4 km
  • Estadio Cibao - 5 min drive - 4.7 km
  • Colinas Mall - 6 min drive - 4.4 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr. Grilled - ‬5 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Burger King - ‬2 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self parking, and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free offsite parking within 7 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 4)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?

Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palmetto Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmetto Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Palmetto Hotel?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Palmetto Hotel?

No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.

What's the area around Palmetto Hotel like?

Palmetto Hotel is in Villa Olga, a short 17-minute walk from Casino Gran Almirante and 5 minutes' walk from Bella Terra Mall.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Palmetto Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, simple, delicious, and worth it. (20 reviews)
  • The air conditioning worked well and was a comfortable feature in the rooms. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Shower
Bathroom
Parking
Bed
Location
Value
Water

Reviews

8/10 Very good

Great bang for your buck
Russell, 1-night trip

8/10 Very good

A great place to stay, great bang for your buck, friendly staff and comfortable beds
Russell, 2-night trip

4/10 Fair

Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Ricardo, 1-night trip

10/10 Exceptional

Great place and cozy, breakfast was good, staff were friendly, I will return to this place whenever I’m in town
Arnold, 1-night trip

10/10 Exceptional

Very supportive staff
Jocelyn, 2-night trip

8/10 Very good

I like location
Jose Alfredo, 1-night trip

8/10 Very good

Perfect for a quick trip

Simple , nothing crazy but good enough for a quick trip
Ernesto Javier, 2-night trip

10/10 Exceptional

Great hotel staff and cleanliness. Not much parking and on busy street. Cuban Grill restaurant is very close and very good! Clean, safe and convienient….I would stay again.
Gregory, 1-night trip

10/10 Exceptional

Great short stay

Arrived very late staff available and helpful. Been there before so happy my devices connected every worked breakfast was perfect and close to my appointment and travel
Arthur, 1-night trip

10/10 Exceptional

It’s a very good place, clean, safe but noisy
Eloisa, 1-night trip

6/10 Good

It was a ok hotel it work out for my family. It was only 15 minutes of way from the airport. We got in the dominican Republic very late.
Stacia, 1-night trip

10/10 Exceptional

Nice
Nick, 1-night trip

10/10 Exceptional

Loved it!!
Yoradi, 1-night trip

10/10 Exceptional

Way, way more than the basics in this unassuming spot in busy Duarte Avenue...but, you wouldn't know it because it is so quiet! Everything works correctly from the tv controllers to the sink and tub. The price to stay here far exceeds any deals you can get in this country. I'm a Dominican raised abroad and I have stayed in a lot of places here. This is a bargain and a treat.
Atilano, 2-night trip

8/10 Very good

It was ok
cathy, 3-night trip

10/10 Exceptional

Nice!
Jack, 1-night trip

10/10 Exceptional

This hotel is fascinating, i only suggest that reerve the king side beds, since they are in the hack of the building and there's no noise from the traffic, is clean , very clean first i was scared dye to the reviews about there's no hot water, yes there's, just have to letbit run for a little bit
Rafael, 1-night trip

6/10 Good

I liked the surrounding facilities. I did not like that the hot-cold water was uncontrollable, and the wi-fi signal was weak many times.
Hector, 7-night trip

10/10 Exceptional

Good
Reniel, 1-night trip

4/10 Fair

Left a pair of candles behind and haven’t been returned or found very upsetting when you know you left them and they tell you They aren’t in lost and found
David, 2-night trip

8/10 Very good

I gave the hotel a 4 stars because there’s only 3-4 parking spots so you world have to park in the street. Otherwise the hotel was clean and comfortable. You will hear street noise.
Nallivel, 1-night trip

8/10 Very good

Bathroom was very small. Some items need an upgrade!
Miriam, 1-night trip

4/10 Fair

Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
angel, 1-night trip

8/10 Very good

No hot water!!! Pillows were heaven.
Carmen, 1-night trip

8/10 Very good

The only thing that was bad was no parking. I had to pay to park my car away from the hotel. There were a few spots on the road to that were always full. I drove around 5 times before calling the property. They said no parking. But it said self parking on there listing.
Matthew, 1-night trip