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Palmetto Hotel

3.0 star property
Hotel in the heart of Santiago de los Caballeros

Choose dates to view prices

In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Water dispenser
  • Concierge services
  • Tour/ticket assistance
The current price is CNY317
CNY374 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.2 km
  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 15 min walk - 1.3 km
  • Centro Leon - 16 min walk - 1.4 km
  • Monument to the Heroes of the Restoration - 3 min drive - 3.1 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive
  • Gregorio Luperon Intl. Airport (POP) - 104 min drive

Restaurants

  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪El Café De La Abuela - ‬4 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

When visiting Santiago de los Caballeros, Palmetto Hotel is a great choice to consider. Free perks include WiFi, self parking, and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free offsite parking within 7 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Water dispenser

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

PALMETTO HOTEL Hotel

PALMETTO HOTEL Santiago De Los Caballeros

PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Does Palmetto Hotel offer free cancellation for a full refund?

Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palmetto Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmetto Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Palmetto Hotel?

No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.

What's the area around Palmetto Hotel like?

Palmetto Hotel is in Villa Olga, a short 5-minute walk from Bella Terra Mall and 17 minutes' walk from Casino Gran Almirante.

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Reviews

Palmetto Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as simple, delicious, and very good. (24 reviews)
  • The air conditioning system worked well and was a highlight of the stay. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Shower
Parking
Bathroom
Bed
Location
Water
Value

Reviews

Verified

10/10 Exceptional

I book one day for my wife and she told me the hotel it’s small but great for everything and also very convenient for get to everything like restaurants, supermarket, clinic, movie theater and also mall and she recommends this hotel
ARCESIO, 1-night trip
Verified

10/10 Exceptional

Excelent for the price. Very well located.
Angelo, 1-night trip
Verified

8/10 Very good

Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Edwin, 1-night trip
Verified

10/10 Exceptional

Lovely staff, good breakfast, very clean, great location.
Jocelyn, 8-night trip
Verified

6/10 Good

The property was the location close to a lot of shopping. Dining lower was a good average experience.
Tommy, 7-night trip
Verified

10/10 Exceptional

The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Jovana, 3-night trip
Verified

8/10 Very good

A great place to stay, great bang for your buck, friendly staff and comfortable beds
Russell, 2-night trip
Verified

10/10 Exceptional

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Edwin, 1-night trip
Verified

8/10 Very good

The hotel is located in the city center. Great location. Good, clean stay.
mildred, 1-night trip
Verified

10/10 Exceptional

The staff is very friendly and the hotel looks new.
Reiny, 1-night trip
Verified

10/10 Exceptional

The checkin and checkout process was really quick and effortless. The room was clean and practical. The morning breakfast was in the rooftop and it was really good for this budget hotel.
Leovigildo, 1-night trip
Verified

4/10 Fair

Clean and breakfast
Mario, 14-night trip
Verified

8/10 Very good

Clean room
Gregory, 1-night trip
Verified

10/10 Exceptional

Very friendly and supportive staff.
Jocelyn, 2-night trip
Verified

4/10 Fair

Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Ricardo, 1-night trip
Verified

8/10 Very good

Friendly staff, breakfast was nice. Mall next door with banks and food options near by
steven, 1-night trip
Verified

6/10 Good

The water never got hot. The staff doesn't seem to want to offer any information. The breakfast was nothing to bost about. Now the location is good The room was clean Price was fair for the price
Emmanuel, 2-night trip
Verified

10/10 Exceptional

Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Jocelyn, 2-night trip
Verified

10/10 Exceptional

Very supportive staff
Jocelyn, 2-night trip
Verified

10/10 Exceptional

Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
JOVANKA, 1-night trip
Verified

10/10 Exceptional

This was our second time staying at the hotel. The rooms are clean and the breakfast is simple and delicious. No complaints.
Noelia, 3-night trip
Verified

10/10 Exceptional

Convience quality price

I always book here when i visit Santiago. Close to airport shopping doctors. Taxis, everything i need
Arthur, 1-night trip
Verified

10/10 Exceptional

Everyone was helpful and nice.
Elis, 6-night trip
Verified

10/10 Exceptional

The customer service was excellent! The gentlemen was very helpful, polite and hospitable.
Lazaro, 1-night trip
Verified

8/10 Very good

I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
ALI, 2-night trip