All was fine except having to pay £8 for parking, this should be included in the cost of the room. One of the bedside lights wouldn’t turn off, receptionist told on checking out.
John
1 晚行程
10/10
Super comfy bed and pillows. We also appreciated having such a big sink and mirror in the bathroom, with loads of space either side to put our bathroom stuff - something that is often missing in hotel rooms. A power rain shower, and I conditioner and body lotion is also included, which is missing in many other hotels. Overall, a lovely one night stay!
Janina
1 晚行程
10/10
Liam
1 晚行程
8/10
Comfortable and quiet night stay at the Mercure in Northampton. Good onsite parking and a pleasant room as well as a central location.
M
1 晚家庭旅行
10/10
William
1 晚行程
10/10
Very nice stay at the Mercure hotel, room was very clean and spacious, will stay here again
Richard
3 晚行程
10/10
Michael
1 晚行程
8/10
Nice, functional hotel in a good location for the town. Clean and comfortable rooms and a decent selection for breakfast.
Staff at reception and the bar were not very friendly or welcoming which was a shame.
Would come again on another visit to the theatre.
Katherine
1 晚结伴旅行
6/10
Upon arrival using hotel.com means you have to pay £8 to park overnight. If you book direct with Mercure, the parkings free. This isnt really very good as i'm still a customer. When trying to check in at 4pm, i was greeted with a queue of 40 plus foreign sports people. You needed more staff to check them in as a group, because of all the extra documents they had that needing checking. Thankfully the lady at reception see just me waiting and called me forward or I'd have missed my own event i needed to be at. This needs looking at as its not the first time ive seen this issue at the reception.
真实旅客
1 晚行程
8/10
Jennifer
2 晚商务旅行
10/10
Good experience had, comfy room and bed. Good service all round.
Karen
1 晚行程
10/10
First time staying here lovely hotel ten minutes walk from train station. Five minutes walk to shops bars restaurants. Room was clean and spacious. Good idea to have bath mat in shower. Breakfast buffet was lovely and lots of choice. Would highly recommend
Mary
1 晚行程
10/10
Paul
1 晚行程
8/10
Keith
1 晚行程
8/10
Would prefer to have more lactose free options and gluten free options at breakfast. Perhaps some more healthier meals on the menu !
真实旅客
2 晚商务旅行
10/10
Ruhel
1 晚商务旅行
8/10
真实旅客
1 晚结伴旅行
8/10
Jamie
1 晚商务旅行
6/10
Stayed here before and generally very happy but a bit of feedback: Pillows are far too soft (i have asked for firmer ones for 2nd night)
Breakfast needs some attention. The sign to order veggie sausages etc is not obvious enough and I didn’t know it was there till
today although I have been here a few times. The eggs on the serving counter looked horrible (dried up). I did ask for porridge which they ‘cooked’ for me but i was inedible as the oats were hardly cooked at all.
Just give breakfast some attention and the hotel is a great choice!
Rose
1 晚商务旅行
10/10
Overnight stay for concert at Royal & Derngate theatre- great location 10 mins stroll - good value for money on a Sunday booking
Robert
1 晚行程
10/10
Olatunde
1 晚行程
8/10
Simple check in and access to room.
Slight problem at late bar but easily sorted