Overall comfortable stay. Good location. Breakfast is good.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2023 年 4 月 17 日
Nice location and restaurant staff
The hotel location is good and walking distance from shopping center.
Restaurant staff, including Hellen and Luizer are very helpful and gave us a lot of useful information.
But the hotel is little bit old and not clean.
I stayed 9 nights and will consider to live here again next time.
King Pui
King Pui,9 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Bodil
Bodil,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Jonas
Jonas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Great stay
Great hotel in good location
Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Keith
Keith,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Pretty awful breakfast
Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
Peter
Peter,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 9 日
Very poor
The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
Tony
Tony,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Gurpreet
Gurpreet,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Nice hotel, shame you have to pay to park
Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
ASHU
ASHU,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
We had a disabled room linked, but locked, with a room next door. Our room was very cramped, difficult to get round the bed. Noise from the adjoining room was very intrusive.
However, your staff and service were excellent.
Alan
Alan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Martin
Martin,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Ezinne
Ezinne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
facilities are very basic and dated! no after hours service and not able to contact reception!
Razia
Razia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Good staying
Only one thing which I was unimpressed with the whirlpool I used as it wasn’t powerful blower and no bubbles. I enjoyed the heated pool. I stayed there four nights. The breakfast service are great. One of staffs know that I liked two poached eggs on toast. Before I asked for it, she quick reply ‘ you want two poached eggs?’. It made me smile
Sara
Sara,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 30 日
The hotel is not worth the money. It is very tired and need some TLC. There was rubbish in the plant pots. The carpet is thread there. The shower was broken. The shaving mirror was hanging off the wall. The bottom of the shower door was waterlogged and all the paint was peeling off the staff for the swimming pool, sat about on their mobile phones and ignored customers. The swimming pool ceiling is massively stained. All the lockers were dirty and the locking facilities wobbled. I will not stay in this hotel again. It is not worth the money.
Jessica
Jessica,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
asena
asena,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
Emma
Emma,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Reception arrival was pleasant, my room was great: large double bed, good size bathroom, TV and heating. Had a fabulous hair dryer which most hotels don't provide, normally they haven't got enough power and then takes ages to dry your hair.
Breakfast was wonderful, from full English to continental breakfast. The staff during breakfast service were amazing, very friendly and always topping up the breakfast stands.
They have a fabulous swimming pool and gym to add.
I would highly recommend to anyone who would like a comfortable stay. And it's also only a short walk from the station too.
Wendy
Wendy,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 15 日
Had quite a pleasant stay up to the point that I was woken at around 8 am to the sound of drilling, banging, then at around 9am a lady knocked on my door and asked if I was checking out ! I told her that I had until noon and then mentioned the noise that I had been woken up to , she just shrugged her shoulders and said they are fixing doors ! So decided to check out on arrival at check out desk the lady just asked for room number and didn’t even ask if my stay had been ok, if she had have done I would have told her about my experience,I feel really sad that I wasn’t told that there would be noise disruption and I certainly didn’t expect a knock on my door to ask if I was checking out, very disappointing.
Joanne
Joanne,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Lucy
Lucy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Wendy
Wendy,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Won’t return
Dissapointed to be stung for £10 parking when no other option available and the delights of a couple screaming at each other from the neighbouring room at 1am.
Room was the other side of the leisure facility, stunk of swimming pool, worn carpets and just plain tired.