Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room.
The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue.
At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons.
Tables, cruets and menus were all sticky.
Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.