4/10 尚可
2025 年 11 月 11 日
Check in was fine and the clerk was very nice. But, when we were settling in our room we found a pair of socks from I assume the previous occupants. Then, we wanted ice and found there was no ice bucket in our room. But, what was really disappointing is the shower. The floor around the drain has shifted over time(I assume). Because every time we took a shower we had to build a wall of towels to stop the water from flooding our room. When I reported it I was told they were booked and could not change rooms and a manager would contact(no one ever did). I was then told because I booked through Hotels.com I could not get any kind of discount or refund. Again the clerk was professional even when I was upset. But, no manager ever reached out to me. Just disappointing overall.
Pablo
Pablo，2 晚行程
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