Terrible hotel.
Tried to check-in at 9:30pm, but the office was locked and no one was there. Rang, called, knocked - no luck! So we had to get another hotel. The next morning we came and spoke with a person at the desk who said that they'd refund no problem. Now they are refusing to refund as "it is impossible to not be able to check-in, as our office is staffed during that time". Well, I have a video that it wasn't.
Andrey
Andrey,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 4 日
Free cockroaches in your bed, yes your bed
Hector
Hector,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Marisol
Marisol,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 10 日
Serena
Serena,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
Horrible room and very slow customer service.
Yesenia
Yesenia,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 31 日
Edward
Edward,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 16 日
This property was very safe and close to Pismo pier, very convenient.
Rebeka
Rebeka,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 13 日
We double booked rooms on accident and the staff wouldn’t work with us on taking one of the rooms off(I get that is our fault) but then our room was FILTHY, the bathtub backed up without a drain plug in it, the spout blew off the wall from water pressure, the bed was broken, had big box of trash in the room, all the screens on the windows were ripped allowing bugs to fly into the room if you had the windows open to enjoy the beach weather. Terrible experience.
Zachary
Zachary,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
They have been updating the room since we were there last, the sleeping area was definitely updated, new beds and flooring. The restroom lacked any updates, rotting base boards, bathtub took forever to drain and the faucet came off and shot across the tub. I'm hoping they complete the upgrades soon.
Mashell
Mashell,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 15 日
This property shouldn’t even be listed on Expedia, it is absolutely unacceptable. It was filthy and I ended up not staying there and was unable to get a refund. My advice for everyone is do not stay here! I will be reporting them to the health department