The entire experience was delightful. Service was exceptional
Michael
3 晚行程
10/10
Patrick
4 晚行程
10/10
Aubrey
3 晚行程
10/10
Marvin
3 晚行程
10/10
Our short stay was perfect. It is a beautiful property with excellent service.
John
2 晚家庭旅行
10/10
location, location, location best place to stay close to everything. And it's a 5 star hotel with a great bar with patio...
Albert
3 晚家庭旅行
10/10
Karishma
10/10
We had a wonderful one-night stay. Staff was very friendly and responsive to all of our needs. Location just off the Square was ideal. Valet parking kept our car and belongings safe in their garage and was included in the price.
真实旅客
1 晚行程
10/10
Kristin
3 晚行程
2/10
We had to cancel our one night stay, 2 days before our arrival, due to a suicide attempt by our son. We flew home urgently. Although the cancellation policy says no refund we, appealed to the humanity of Hotels.com and Rosewood, offering to provide medical records. We were fully denied however.
Robert
1 晚行程
10/10
Catherine
1 晚商务旅行
10/10
Could t have been better.
Kristina
4 晚结伴旅行
6/10
The bathroom/ shower was definitely not worthy of a 5 star rating. No overhead shower, only a wand which was old and outdated with bad water pressure.
Cindy
1 晚浪漫旅行
10/10
Great hotel and staff who were very attentive
Room was great as well
Ronald
3 晚行程
6/10
Fab hotel. Terrible Hotels.com experience. I wanted to extend my stay but hotels.com website said I couldn’t change my reservation that I’d forfeit what I paid. So I booked the extra day with Expedia.
David
2 晚家庭旅行
10/10
Excellent
Robert
1 晚家庭旅行
10/10
The decor and layout of the room was lovely. Very comfortable bed and chairs. Loved the fireplace.
Lia
1 晚家庭旅行
10/10
Kathy
4 晚行程
10/10
Great Place
Lawrence
1 晚行程
10/10
Sara
1 晚行程
10/10
The hotel and rooms are beautiful. The hotel is right by the Santa Fe plaza
Maria
3 晚浪漫旅行
10/10
Jose
2 晚行程
4/10
The area around the hotel is under construction. The hotel appears to be undergoing renovation although we did not see and ongoing repairs. You see patched up unpainted walls and areas in need of maintenance. Hotel appeared to be under staffed and more focused on a weekend which restricted our access to the bar and dining facilities. The nightly wedding noise also made sleep difficult. The local