We had a wonderful one-night stay. Staff was very friendly and responsive to all of our needs. Location just off the Square was ideal. Valet parking kept our car and belongings safe in their garage and was included in the price.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Kristin
Kristin,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 12 日
Refund denied
We had to cancel our one night stay, 2 days before our arrival, due to a suicide attempt by our son. We flew home urgently. Although the cancellation policy says no refund we, appealed to the humanity of Hotels.com and Rosewood, offering to provide medical records. We were fully denied however.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Catherine
Catherine,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Could t have been better.
Kristina
Kristina,4 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
The bathroom/ shower was definitely not worthy of a 5 star rating. No overhead shower, only a wand which was old and outdated with bad water pressure.
Cindy
Cindy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Great hotel and staff who were very attentive
Room was great as well
Ronald
Ronald,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 27 日
Hotels.com needs improvement
Fab hotel. Terrible Hotels.com experience. I wanted to extend my stay but hotels.com website said I couldn’t change my reservation that I’d forfeit what I paid. So I booked the extra day with Expedia.
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Road trip
Excellent
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
The decor and layout of the room was lovely. Very comfortable bed and chairs. Loved the fireplace.
Lia
Lia,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Kathy
Kathy,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Great Place
Lawrence
Lawrence,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Sara
Sara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 16 日
The hotel and rooms are beautiful. The hotel is right by the Santa Fe plaza
Maria
Maria,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 14 日
Jose
Jose,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 9 日
The area around the hotel is under construction. The hotel appears to be undergoing renovation although we did not see and ongoing repairs. You see patched up unpainted walls and areas in need of maintenance. Hotel appeared to be under staffed and more focused on a weekend which restricted our access to the bar and dining facilities. The nightly wedding noise also made sleep difficult. The local
steve
steve,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 15 日
Tracey
Tracey,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 9 日
Geetha
Geetha,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 28 日
The hotel features architecture characteristic of the South West yet is able to provide an unusually luxurious experience. Our room even featured an humidifier, very useful in this high elevation city. Housekeeping was attentive to the smallest of details. The staff was always friendly and helpful. Highly recommended.
Scott
Scott,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Great staff. Hotel treated us very well. Hotel bar and restaraunt service was very slow; seemed to be short on help for the two nights we stayed. But again, friendly, kind, and helpful staff!
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 17 日
Kenneth
Kenneth,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 10 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 8 月 5 日
Nice property. No pool or spa. Rooms are first rate. Showers could use a face lift- no rain shower etc. Some of the front desk staff probably shouldn’t be there. A couple never smiled and every issue was only met with “I’m so sorry”- then a brush off-never a solution. Overall, the staff was good and issues resolved when escalated to management.