We loved our 2 night stay here, the restaurant was great (unfortunately couldn’t get a booking at Yu Pan Asian) and we loved that the outdoor pool was heated for swimming in winter.
The spa facilities do get extremely busy and noisy on Saturday but Friday evening and Sunday it was really pleasant to use.
Our massage treatments were amazing, very relaxing.
We stayed in a Heritage double room, very comfortable and with lovely personal touches to the room. Could use a few hooks by door for big winter coats and a place to store shoes and better pillows.
Service was overall very good, extremely friendly staff. It did seem that some staff were not as well informed as others as when we enquired about a few things, we got mixed answers but nothing major - like I said everyone was extremely professional and friendly.
We were recommended good local walks, the grounds of the hotel are lovely too.
Would definitely recommend this hotel and we can’t wait to come back.
Laura
Laura,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Didn’t really see the benefits of VIP? Outside of that, the hotel was fabulous
Martin
Martin,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 18 日
Pippa
Pippa,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 15 日
Kate
Kate,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 3 日
We had probably the worst bedroom with no views over the garden, but immediately over noisy bin storage.
Shower over bath with no safety handles. Dangerous.
Richard
Richard,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 27 日
Marcus
Marcus,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 23 日
Fabulous spa hotel in beautiful grounds. Definitely recommend 😊
Amanda
Amanda,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 28 日
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 27 日
The team was great and the service was wonderful. We struggled with the location of our room and the team took that feedback to heart and took care of us. It was much appreciated.
Candice
Candice,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 27 日
Really great spot for a 1-2 night away. Brilliant spa and pool, lovely countryside setting with great walks and relaxing feel. The whole vibe of the hotel is relaxed and cool. Sone really nice touches too (ie free soft drinks abs sweets in the room/pantry, board games in the bar, free pins on arrival, etc)
Food very good too, nice restaurants and bars. And the staff were all great. Really good value. You would pay double for this type of staff in Cotswolds or alike.
Great place, highly recommend
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 26 日
Really great spot for a 1-2 night away. Brilliant spa and pool, lovely countryside setting with great walks and relaxing feel. The whole vibe of the hotel is relaxed and cool. Sone really nice touches too (ie free soft drinks abs sweets in the room/pantry, board games in the bar, free pins on arrival, etc)
Food very good too, nice restaurants and bars. And the staff were all great. Really good value for Money too. You would pay double for this type of staff in Cotswolds or alike.
Great place, highly recommend
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Had a lovely staycation at the retreat. Great outdoor pool and spa area. Staff are wonderful.
dimple
dimple,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 9 日
Disappointing
It’s a beautiful location and quite a lovely hotel, however we were disappointed with our room. The standard was just not what we had expected given the price. Very hard bed, uncomfortable pillows and no mini fridge, hair dryer or other common appliances typically offered in hotel rooms.