I arrived to check in Saturday afternoon at 1:30 and was met by a sign at the front desk saying that the front desk attendant was assisting another guest and that they would be back shortly. It also said that if I needed immediate assistance to pick up the phone to the right. After waiting around for about 10 minutes, I picked up the phone and received a message saying that the person I was trying to reach "was on another call.". I even tried calling the hotel on my cell phone did not yield the response either. I eventually had to walk around the hotel and find housekeepers to find somebody to check me in.
Having to wait about 40 minutes to check in is unacceptable.
The room itself is okay, except for the TV which had no signal whatsoever.
The bed was comfortable, And it was nice to have someone in person at the front desk on Sunday morning to check me out, but the fact that I had to wait 40 minutes to check in was unacceptable.
Robert
1 晚商务旅行
6/10
John
1 晚行程
8/10
Jessica
1 晚行程
8/10
Good property and stuff. Good breakfast
Sulabh
1 晚行程
10/10
Michael
1 晚行程
10/10
Great staff and convenient to skiing at Cannon-Mittersill and Littleton.
Annie
3 晚家庭旅行
8/10
Kristen
1 晚行程
4/10
*Hallways smelled like body odor.
*Front desk was not attentive. Our room keys didnt work and we waited quite some time for the attendant to come upstairs
He was alone and shutting down the pool.
*The bathroom was not very clean. Thankfully we stayed one night because I refused to shower there.
We will not be staying there again in the future. Its too bad due to the convenience of the location.
Jill
1 晚家庭旅行
8/10
Angela
1 晚行程
4/10
Joanne
1 晚行程
10/10
soonha
1 晚行程
6/10
I stayed here two nights. I was disappointed with this hotel. It was okay. Definitely not worth the price. But the staff were nice.
Pros:
Waffles for breakfast were great.
Staff was friendly.
Location was great. Very close to a market and quaint restaurant.
Pool was fun.
Cons:
Lobby needed a good vacuuming when we arrived.
Lighting in the lobby and breakfast room is not very nice, some lights flickering.
Overall not very cozy. Unfortunate because there is a lot of potential here.
I also don't understand why hotels have the cheap, bad coffee. I prefer the carafes of brewed coffee. Not the bad single serve machines.
Hillary
1 晚家庭旅行
10/10
Very clean ,staff very nice quiet and warm cozy feeling
Tina
1 晚行程
4/10
Travis
1 晚行程
10/10
Amine
3 晚行程
8/10
Worked perfect for our one night to see the ice castles