The hotel is located right by the airport, just a short walk. It’s great for a single night before or after a flight.
The room was dark, boring and needed an update. It wasn’t clean enough and the interior was old.
The pool was great, big and beautiful.
The breakfast buffet was great, and had a lot to choose from.
Signe Voigt
Signe Voigt,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Ray
Ray,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Stop over
This was an ideal location, ten minute walk to airport. Very convenient, unit was comfortable.
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 2 日
Stevie
Stevie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Pricey for what you get
Room was ok but a bit tired. Requested a room with a sofa bed, which it didn’t come with and the air conditioner didn’t work in the lounge area. We didn’t complain as we checked in at 2:00am and just wanted to sleep
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Leola
Leola,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 19 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
Unit was old and needs refurbishment. No bus to airport when required.
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Great place to stay. Near the aiport. Great services and amenities.
Shelley
Shelley,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 27 日
Understaffed and overpriced
The site us having renovations done, but that was not an issue. The service from the shuttle bus which is dirty, to check in which is tardy, to the standard of the room booked, the place is a mess. The walkway to my original room had overflowing rubbish bin and laundry bins on the walkway, the room was truly awful; door with chipped paint and dirty, carpet dirty, walls with marks on them. I complained and was given an upgrade, but from arrival to the other room took 1.5 hours. Next morning, couldn't even get a coffee as there are not enough staff; I was the only person who had to leave without breakfast.- Mercure - never again.
Robyn
Robyn,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Worst arrival experience of my life
Check in was absolutely appalling. Starting with arrival - hotel co-located with the Novotel but there is nothing in prearrival information to explain that. This is an airport hotel so I had to walk (with all my bags). There’s no arrival shuttle - & too close (700m) for a taxi. All signage states Novotel, and google maps not aware - I walked a mile past the hotel until I finally walked back to ask at the Novotel.
On returning to the Novotel, the desk was completely overwhelmed; with around 40 people ahead of me. At this point I still thought I was just there to ask directions - and had to wait in line over 30 mins. Only two other hotel guests were ahead of me. The rest were clearly there to use the pool, something that they must rent out to locals for extra money. These people took a long time to “check in” though. They need a separate line for guests - exhausted people WITH BAGGAGE - and a streamlined process for pool users.
When I finally got my turn the check in man explained that this was (despite all signage) also the check-in for Marriott. A small mercy I suppose - although I still had to walk a way through the Novotel complex to get there. This staff member was worse than indifferent to my concern about the misleading signage and my long detour. He rolled his eyes and said “I get complaints about that every day, and nothing changes. No apology or commiserations.
A horrible start to an otherwise ok stay
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
James
James,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Nice staff and accommodation
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great room, facilities and walking distance from the airport - friendly staff, Beautiful grounds
Aaron
Aaron,1 晚浪漫旅行
Wotif真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Nice place to stay
Christine
Christine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Cathy and Dave
Cathy and Dave,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 31 日
Good hotel for those needing an airport hotel.
The hotel is in a complex of various brands - Ibis, Mercure and another. The pools are beautiful. I liked the adults only pool as well.
The rooms were clean - but I couldn’t turn off the overhead fan - which wasn’t too bad as it was hot. But the room door was full of mould. I appreciate with the weather up there it’s very hard to stop this.
It reminds me of a Fijian Resort.
Right beside the airport - easy to walk - literally on the other side of the car park. But there is a shuttle service also.
Christine
Christine,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Extremely slow check-in. Buy a quick, easy check in computer system, all staff had trouble,,,, or train them ,,, please,, bloody long que😕 but otherwise fine
Nigel
Nigel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
The property was great. I wished they're had been room service but it was nice to go to Cossies for breakfast.
Karen
Karen,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 14 日
Disappointing
I was put into a disabled person room where the aircon wasn't working properly, so we were hot all night and the bathroom vanity light wasn't working either.
The room was so bright from the breezeway light being on that I couldn't sleep properly, kept waking up thinking I had slept in.
The Mecure pool is in need of some major maintenance,
and the new big pool had lots of bugs floating in it, and closed at 7pm. I have stayed at the Mecure many times and generally always been happy with the service