When I say the check in process is insane, I’m being kind. We arrived at 3p when check in is stated . They make you wait in your car in a line for about a half hour. Then they herd everyone like cattle into this hot convention room with at least 100 other people. You then have to wait for your name to be called. Then you are told to wait longer because the room won’t be ready until 430. So now we wait another hour. Then you have to go to another counter to make dinner and breakfast reservations, otherwise you can’t eat. The young man who worked behind that counter has no business working with the public , he was so so rude… All other service was good, especially the dining staff.
Here’s the deal if you don’t care about anything I just said and you want to stay at a place that operates like a dirty spring break spot, this is for you. The rooms are old and poorly maintained….
The drinks are free, so free of charge, during a very picturesque sunset, we saw a man take his private out in front of women and children and urinate all over the walkway to the infinity pool. What a time we had … I’m sure you are shocked we will never return and will warn anyone that they be better off pitching a tent on the beach. It’s beyond an awesome location, but very poorly operated and managed.
