Intown Suites Extended Stay Matthews Nc - Indian Trail

Property class: 2.5
Hotel in Matthews

Choose dates to view prices

When visiting Matthews, Intown Suites Extended Stay Matthews Nc - Indian Trail is a great choice to consider.

Reviews

6.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (4)

  • Weekly housekeeping
  • Air conditioning
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate dining area
  • Television
  • Laundry facilities
  • Limited housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Upgraded Room 1 Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Traditional Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Traditional Room, 1 Double Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
12076 Stallings Commerce Drive, Matthews, NC, 28105

What's nearby

  • Kate's Skating Rink - 2 min drive - 3.7 km
  • Carolina Courts Indian Trail - 2 min drive - 3.0 km
  • Extreme Ice Center - 2 min drive - 4.3 km
  • Bowlero Matthews - 3 min drive - 4.0 km
  • Sportsplex at Matthews - 4 min drive - 3.7 km

Getting around

  • Concord, NC (USA-Concord Regional) - 29 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive
  • Charlotte Station - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Intown Suites Extended Stay Matthews Nc - Indian Trail

  • When visiting Matthews, Intown Suites Extended Stay Matthews Nc - Indian Trail is a great choice to consider.

At a glance

Hotel size

    • 121 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Services

  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 2001

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Dining table

More

  • Weekly housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per stay

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Intown Suites Extended Stay Matthews Nc Indian Trail
Intown Suites Extended Stay Matthews Nc - Indian Trail Hotel
Intown Suites Extended Stay Matthews Nc - Indian Trail Matthews

Frequently asked questions

Does Intown Suites Extended Stay Matthews Nc - Indian Trail offer free cancellation for a full refund?

Yes, Intown Suites Extended Stay Matthews Nc - Indian Trail does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Does Intown Suites Extended Stay Matthews Nc - Indian Trail have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

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Reviews

Intown Suites Extended Stay Matthews Nc - Indian Trail Reviews

6.0

Good

6.4

Cleanliness

5.6

Amenities

6.2

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

I stayed in a Premium Room (renovated) at this property, for 10 days, as I was in Charlotte for work. First, the pictures supposedly representing this accommodation are by no means accurate. Understanding staging happens, but please don't be fooled by the pictures you see. The kitchenette is bare bones (I received 2 disposable plastic cups) as is the bathroom (there were 2 hand towels, 2 bath towels, and a small bar of soap). Be aware staff is only present from 11:00 until 19:00 Mon through Sat (with an after-hours phone number you can call if needed), and there is no housekeeping. When I asked if maintenance could come and take a look at my showerhead which only had 3 streams of water coming down, and broken off towel rack, no one showed in my 10 days there. One final point of feedback is that someone entered my room, without asking/telling me, while I was at work; I know this because when I returned furniture was out of place, the mattress and pillows had moved, and the temp. of my AC was lower than what I set it too. Didn't appreciate that. The location was so so - industrial and right off the highway (which was convenient). It was quiet, which was nice. You get what you pay for - you can't ask for much when paying $45 per night. Just be aware.
Verified review

10/10 Exceptional

It’s ok place for someone who just trying to find a new home here
Verified review

8/10 Very good

Goo
Verified review

10/10 Exceptional

Clean room and lady behind desk was cool
Verified review

10/10 Exceptional

Need one in Monroe nc
Verified review

10/10 Exceptional

Great
Verified review

10/10 Exceptional

Great
Verified review

8/10 Very good

Good value
Verified review

2/10 Poor

Shouldn’t charge people for a microwave terrible service
Verified review

2/10 Poor

Terrible terrible. Rooms were horrible. Water was lukewarm. Roaches
Verified review

2/10 Poor

Hated everything.
Verified review

2/10 Poor

From the first day we had an ungodly amount of bugs. My travel partner complained and was told by the night shift management/maintenabce
Verified review

2/10 Poor

Hotel was questionable as far as safety and cleanliness. Does not appear as it did in the pictures
Verified review

2/10 Poor

Paid for an entire month. In between homes and needed to find somewhere affordable because funds are limited. When arrived to property was told the place was already full and will receive a refund. Was already later in the evening and basically was homeless for a night. Would have found another place to stay if known was actually full. Waste of time. Waste of money.
Verified review

2/10 Poor

The facility does NOT look like the Internet pictures!! The first room that was assigned to me, a roach greeted me when I walked in. The sofa was stained badly. The 2md room assigned to me, the mattress was stained badly. I went out and bought a mattress cover. My neighbors had sex from 1- 3 am, then they mated their dogs from 3 - 5 am my first night. Luckily, I just happened to go to the front office on 8/30 to confirm my last day was on 8/31. I was told my last day was actually on 8/30. I had no idea, horrible communication. There was a caucasian male walking up and down the corridor with his pants down. It was apparent he was mentally ill. I didn't feel safe. I was so happy my time there was up and I was able to move on to my new location. Never again!!!
Verified review

6/10 Good

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

8/10 Very good

Verified review

6/10 Good

Verified review

2/10 Poor

Verified review

2/10 Poor

Verified review

2/10 Poor