We enjoyed a brilliant stay, with only two things that let the hotel down. The staff were very helpful, the rooms clean and well presented and the location is just stunning.
However, we were greeted upon arrival and shown to our room. At this point there was a single bottle of water pointed out as being complimentary and the only water that would be complimentary for the entire week. Whilst I understand that there are limits on everything, we did think that a five-star hotel should provide a bottle of water each day, especially through the summer months.
Secondly there is a shuttle service that operates between the hotel and town centre. Unfortunately there is only one run (departing at 6.30pm) that will get you into town before 8pm and the shuttle is a 7-seat vehicle. For a hotel with nearly 100 rooms this simply isn’t enough capacity and should be increased by either increasing the number of departures or the vehicle capacity (or both!).
Both of these points are minor but were disappointing and we expected better from them for a five-star hotel. A couple of minor tweaks and this really would compete with some of the super expensive five-star hotels in the town.
真实旅客
7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Endy
Endy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Our stay at Parco dei Principi was absolutely incredible. The customer service was truly exceptional—every morning we were greeted by name, which made the experience feel so personal and warm. On our first night, we arrived late due to a traffic incident, and the staff went above and beyond by offering food and drinks from the bar even after the kitchen had closed. They also arranged all our taxi needs and, impressively, noticed us arriving via the security cameras and immediately came out with a cart to help with our luggage. Every detail of our stay exceeded our expectations. I would absolutely recommend this hotel to anyone visiting Sorrento.
Lina
Lina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Pierre
Pierre,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Great hotel direct to the sea
Very nice hotel with pool direct to the sea.
It had everything we needed and the service was excellent.
The surroundings are very nice. About 15 minutes walk to city centre of Sorrento with many restaurants and shops.
Breakfast good - restaurant at dinner maybe not that good food but very nice staff.
The rooms with view towards the park were nice.
We can recommend this hotel.
Allan
Allan,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Helt underbart hotell!
Annika
Annika,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
AMAZING!
We had an amazing stay at Parco dei Principi Hotel! The accommodations were elegant and comfortable, the staff was incredibly welcoming and attentive, and the food was absolutely delicious. Everything exceeded our expectations - we can’t wait to come back!
Jeremy
Jeremy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Bob
Bob,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Francieli
Francieli,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 30 日
Sharon
Sharon,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
Hotel is 20min from center. Also a little old.
Fantastic garden and terrace.
Excelent service.
Alejandra
Alejandra,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
A top notch hotel with incredible breathtaking views (we booked a sea view room). Rooms are amazing (with room service). Best breakfast (incl.) on our trip. Only about a 15-20 min. walk to center city or you need to book the hotel shuttle. Valet parking (incl.). Can’t wait to return and stay again !!! Worth every EU.
nicholas
nicholas,2 晚家庭旅行
Travelocity真实住客点评
4/10 尚可
2025 年 4 月 19 日
Anders
Anders,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
The hotel was beautiful, feels like you are on a cruise ship with the sea facing rooms! Wonderful staff, delicious food and walkable to everything!
Darlene
Darlene,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Great property and loved the shuttle service to the city centre.