Le Grand Hotel Cesare Augusto est très bien placé. Le personnel est très gentil. Rien à redire là dessus. L'hôtel est un 4 étoiles mais on est très loin des standards.
Le lit bébé est payant (frais caché, alors même que nous faisons une réservation pour 3 personnes. Il faut aller dans les conditions générales de l'hôtel pour avoir l'information). Première fois d'ailleurs que nous devons payer pour un lit bébé dans un hôtel !
Ensuite, les chambres sont vieillottes. Pas du tout insonorisée ! on entend absolument TOUT ce qui se passe chez le voisin !
Le parking (payant bien sûr) était en travaux pendant notre séjour mais là aussi, tarif plein pot quand même malgré les désagrément.
Aucune infrastructure pour les enfants.
En revanche, un grand bravo à toutes les personnes qui font le ménage parce que pour le coup, elles font du super travail !
ELISABETH
ELISABETH,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 24 日
Very clean and roomy. Older, but has been well kept up. Breakfast was plentiful with both Italian and American options. Conveniently located with a quick walk to the Piazza. Lovely courtyard to relax and enjoy. Blanket on bed was too lightweight for room temperature. We didn’t request additional bedding. They didn’t allow any food or drink brought in. Not even bottled water.
Pamela
Pamela,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 27 日
Paula
Paula,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 5 日
Erica
Erica,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 25 日
Gilbert
Gilbert,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 23 日
Bevereley
Bevereley,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 14 日
O que um viajante precisa
O hotel entregou o que prometeu. Está excepcionalmente bem localizado , tem uma equipe muito prestativa e um café da manhã completo. Quartos limpos , amplos e silenciosos
Carlos Roberto
Carlos Roberto,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Very close to everything in Sorrento. Loved it.
Andre
Andre,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 7 日
Cynthia
Cynthia,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Karen
Karen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 1 日
Pulizia non particolarmente attenta. Lavandino del bagno otturato. Buona la posizione centrale ma prezzo troppo alto per la sruttura
tiziana
tiziana,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 17 日
This was our second time at Grand Hotel Cesare Augusto. We were quite happy with our stay. Perfect location, very close to dining, shopping and the Port in order to take excursions to Capri, etc. We picked this location for this purpose and we were not disappointed. Staff was lovely.
GINA
GINA,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 15 日
Jolene
Jolene,6 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 13 日
Yalda
Yalda,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 12 日
Adam
Adam,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 11 日
Interesting stay - only 1 night. Check in was good. I was early and they suggested I could use the rooftop pool while I waited for my room - lovely. The room was clean, but bedroom area needed updating. Bed was hard and pillows old and flat. Bathroom was nice - but getting in/out of tub may be difficult for the less mobile. There was an air freshener being pumps through the air vents that was very powerful and became really overwhelming. I didn’t sleep. Had a strange experience in the middle of the night - that I was hoping was my imagination. Very convenient location - very quick walk to main Center and shopping. I walked to and from the ferry port with my carry on luggage. It was doable - but not with larger luggage.
Denise
Denise,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 7 日
Kristen
Kristen,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 3 日
3 night stay in Sorrento - rock start
Our stay started off a bit rocky. Once we arrived we were placed in room 522. We booked a classic room. For a 4 star hotel, we were extremely disappointed with the room. You could feel the springs in the bed and the room looked and felt like a hospital room. Since we were only there for 3 nights, we figured it wasn’t a big deal. We wanted to go to sleep early (9pm) as we had been travelling quite a bit. The 6th floor above us is the outdoor terrace/restaurant/bar. By 9:30 we couldn’t sleep because we could hear tables moving around, chairs being pushed around. It was terribly noisy! We went down to ask about the noise and reception said they would call the restaurant. Nothing improved. By 11:30pm we hadn’t slept a wink and went back down. We were told the hotel was full and they could only ask their manager in the morning if they could change our room, but “luckily the bar closes at midnight, so soon.”
The next morning we were upgraded to a Superior room! WHAT A DIFFERENCE! The place truly felt like a 4 star hotel.
I would definitely recommend this hotel, as it is so central to everything and easily within walking distance, but I would caution you from booking a classic room and being on the 5th floor due to the 6th floor terrace. It’s worth paying more for the Superior rooms!
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 31 日
Problemas no chuveiro comprometeram a estadia.
O hotel é ótimo. Super bem localizado. O motivo da minha nota baixa é que logo no primeiro banho tive problemas com o ralo do chuveiro que estava entupido.
Relatei o problema na recepção e disseram que iam consertar. No dia seguinte, mesma coisa. Reclamei e ficaram de mandar alguém para olhar. Por fim, na minha última noite, minha esposa tomava banho quando o banheiro inundou completamente.
A recepção enviou uns funcionários para olharem. Eles ficaram em choque e perguntaram se eu nao havia reclamado, ou seja, não houve comunicação e nem a manutenção que disseram ter feito.
No meu check-out relatei novamente o problema e que a estadia havia sido comprometida por isso e só o que recebi foi um "I'm sorry". Infelizmente os concierges não estão à altura de um hotel dito 4 estrelas.
Péssimo serviço!
Daniel
Daniel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 30 日
Jag tyckte om läget samt priset. Skulle utan problem bo på detta hotell igen.