The resort was big and amazing (lots of things to do and see). The food was great and the staff was very friendly.
Sergio Vladimir
Sergio Vladimir,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 24 日
Would not go back even if it was for free
Daniel
Daniel,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 19 日
Mats
Mats,7 晚行程
MrJet真实住客点评
10/10 绝佳
2025 年 1 月 17 日
We had a great stay. The whole resort was very clean. All of the staff was friendly and helpful.
Christine M
Christine M,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 13 日
Jättefin tennis/paddel/pickleball anläggning med även basket, fotboll mm! Jättefint gym. Goda buffeér. Nackel var poolområdet som var väldigt stort och mycket folk.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
beautiful resort. Clean, friendly staff but most importantly, the property was kept clean and not overly busy even during busy Christmas season.
I appreciated the staff ensuring the pool was smoke free making it very kid friendly and healthy resort. It kept the resort clean too.
I have been to this resort for more than 5 times now. I plan to come back. We always enjoy our time…
Dan
Dan,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 5 日
construction going on and we were not warned; my friend booked same trip and she paid over $300 less. whyd did expedia charge me more when we booked at same time-still waiting to hear; limited shuttle service; limited customer service; finally used whatsapp for concierge who explained nothing in person but responded most times when needed help. NOT worth price I paid; most things not included in all inclusive; activities hut provides very limited hours and not enough boats/eequiip for use. employees not willing to help much except one shuttle drive Omar who was exceptional!
Donna
Donna,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 5 日
We did not get the rooms we had reserved. They have us a 1 bed for 3 people. Reception and room service never answers the phone or requests.
Karina
Karina,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Russell Lawrence
Russell Lawrence,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Zarina
Zarina,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Anoop
Anoop,6 晚行程
Orbitz真实住客点评
8/10 很好
2024 年 12 月 31 日
Arun
Arun,6 晚行程
Orbitz真实住客点评
2/10 很差
2024 年 12 月 26 日
The hotel is currently under construction, and there was no prior notice or announcement about it. Due to the construction, many shortcuts were blocked, and there was a shortage of golf carts, so we had to walk to use hotel facilities such as the pool.
And when we arrived, all the dinner restaurant reservations were fully booked, so we had to eat at the buffet for all four days.
But the beach is beautiful and has the advantage of being eco-friendly.
Bogyeong
Bogyeong,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 22 日
I booked for white sands and as a returning customer (who previously stayed at the Kantenah), I was very excited to stay at the white sanes side of the resort - however it turns out it was heavily under construction on that side and I spent all my time at the other 2 resorts. While the resorts are very beautiful and I have no complaints about them, I was looking forward to the beauty of white sands and was unable to see anything as everything was tarpped up. It was disappointing, especially since I previously got married here and wanted to revisit it, but it was closed. Also it was kind of dangerous that we had to walk along the roadway that the trollies drive on to get to the other resorts because of the construction. Especially dangerous at night time since there are no lights on this roadway. I would have very much loved to have seen the resort I booked at. I also woukd have like to kave known in advance that it was under construction and maybe I would have booked at the Kantenah or Colonial instead. I also did not enjoy being harassed every day by the TRS promoters trying to sell us on the members only buy in.
I love the Grand Palladium resorts in the mayan riveira. I just wish we didnt book white sands under false pretenses. Construction is understandable for upkeep, but if I had known, it would have saved a lot of stress and hassle upon arrival.
Kelly
Kelly,7 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 18 日
The spa was EXCELENT. But i was very disappointed with the food. The bravo restaurant they promoting is a fraud, the worst food ever. I was more upset with these people who annoyingly try to sell tmeshare. They use all king of trick. Horrible
BENOIT
BENOIT,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 11 日
The white sands resort was average. 3/5
Unfortunately, majority of the property is under construction at this time. I would highly recommend the colonial or TRS. Colonial lobby is the most beautiful lobby of all 4 resorts. However, after staying 5 nights at TRS, me and my wife agree that property was the best experience and offers so much more! Trs is the only exclusive property. So Kantenah, colonial, and white sands share all the amenities. Hope this help!
Skyler
Skyler,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 10 日
Aisuluu
Aisuluu,6 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 10 日
Lizette
Lizette,8 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 8 日
The food in the buffets are just ok. And got to eat in one of the specialties restaurants La paisana very good dinner. Just make sure you do the reservations for those Restaunats soon as you get there otherwise you will be eating ok buffet dinner every night
Cristopher
Cristopher,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 7 日
The people at the resort were absolutely the sweetest. Shout out to Efron who was always there to help out during dinner time with my toddler. The only downside was that the resort was under construction at the time, and the resort is huge. We would have to walk all the way around, which was quite tiring and time consuming, but thankfully they have little shuttles around the resort which made it a lot easier when you can catch one. Overall, great experience here!
Katie
Katie,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 6 日
JOHN
JOHN,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 29 日
Liliya
Liliya,15 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 25 日
Está de lujo la pasamos muy bien, es un lugar limpio y excelente hospitalidad, gracias.
Alejandro
Alejandro,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Good property a lot of construction unfortunately.
EpicDan101
EpicDan101,15 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 17 日
Las instalaciones están bien bonitas.
La gente del hotel es súper amable.
Falta señalización para llegar fácilmente a la playa y a los restaurantes y evitar perderse.
El servicio del restaurante Italiano es muy lento.