It was decent the rooms could use some work but it was defiently a good place to sleep, quiet, sucked the pool was closed from time we arrived til the time we left
真实旅客
1 晚家庭旅行
2/10
Room smelled horrible, asked for a different room and was denied. Second day, room didnt get cleaned. Asked for new towels and the lady at the front desk told me they didn’t have any. Asked for a different room again and she said they were booked and denied a new room for the second time. Third night asked for a different room and was denied again, still no new towels and room still hadn’t been cleaned. Found a cleaning lady in the hall and she gave me new towels. I would’ve left the second night but... I asked to cancel my reservations and for a refund and was told I wouldn’t get a refund and was told if I didn’t like it I could leave. I asked for a manager and the woman at the front desk turned and walked away while mumbling that he was out of town. She never came back to the desk as long as I stood there. Very rude. Then to top it off they kept my deposit.
真实旅客
3 晚家庭旅行
2/10
Lets just sum the is up after calling the hotel to verify our reservation and ask a few questions the answering services could bearly speak English could answer any of our question would foward up to the help help desk and being on hold for 35min no one answer we booked a different hotel for the night very poor service!
真实旅客
1 晚行程
2/10
Jeff
7 晚行程
2/10
Ronnie
1 晚行程
2/10
Terrible. Filthy. Unprofessional. Pool closed. No reason why. Fighting in the hallway with owners. Sheets disgusting. Website is false advertising.
michael
4 晚行程
2/10
They had no reservation for us, and no room availible even though i booked it and showed them the reservation number
David
1 晚行程
8/10
Christy
3 晚行程
2/10
They didnt respect our reservations
Luis
7 晚商务旅行
6/10
Marc
1 晚行程
8/10
Erica
4 晚行程
8/10
The room was tidy. The only uncomfortable thing was that, with 2 queen beds in the room, I had to sidle sideways to fully open the refrigerator door. There was a toaster and microwave.
Grace
1 晚行程
2/10
cannot say no room provided.
OeSun
1 晚行程
4/10
Hotel was understaffed and over booked according to the desk staff. Room was freshly cleaned at check in. Floor was standing water wet.. Bathroom needs TLC. tub was permanently stained and toilet handle had to be juggled. Night two. Room was not cleaned that day. Went to ask for towels and a new sheet. No towels were available but I did get bedding. Put it on myself. I'll most likely will be trying another place on my next visit.
真实旅客
2 晚行程
10/10
LaRita
3 晚行程
2/10
Gabriela
1 晚行程
2/10
Tara
1 晚行程
2/10
Zackary
1 晚行程
2/10
Room had a smell of mildew cleaning was horrible heater did not work room not ready when I arrive
Kevin
2 晚商务旅行
6/10
It’s nice
Austin
1 晚结伴旅行
2/10
All of the marketing shows their swimming pool. It is closed. You can see the closed pool through a small window.
The room was dark. There were two low wattage bedside lamps. The desk lamp did not have a bulb.
When I opened the blackout curtain to let light in, there was no sheer curtain and the view was the cars parked alongside the building. Anyone outside had full views of the room interior.
There were mouse traps in the room.
The shower head sprayed water all over the bathroom.
There was no shampoo and only one tiny bar of soap for a 4 day stay. I bought my own hair dryer.
I will not stay there again.
Gary
4 晚行程
4/10
Staff was very nice and friendly. There's a $50 deposit when you check in to insure nobody trashes the place. We found a cockroach. Our daughter's bed needed fresh sheets because there was a yellow spot and some crumbs in it when we pulled the covers back. The bed was loud every time we moved, and the mattress had us rolling to the center. We had a non-refundable reservation so we had to stay and it was just for one night. But we won't be staying there again.
真实旅客
1 晚家庭旅行
6/10
The room was clean but the property could use some cleaning up. Some parts of the property need repair.
Kaj
2 晚浪漫旅行
10/10
The staff here are great. Always there to help. I have already booked my next trip to Bartlesville with them.
真实旅客
7 晚家庭旅行
2/10
We put down a cash deposit of $50 for room incidentals and when it was time to check out they said the other person had come got the money for the room deposit but when we met up with the other people on our trip it was I face a lie and they just kept our 50