very little service, impose us to add breakfast even i didnt book for breakfast. late for giving us room after 3.30pm. no hot water cooker in the room. no slippers in the room. have to pay to use gym. swimming pool waiter takes a long time before coming to our table.
YUK YING ione
YUK YING ione,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 29 日
Abdel Fettah
Abdel Fettah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 16 日
Sergiy
Sergiy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Superbe
L'hôtel est superbe et les chambres spacieuses et bien tenues ,le personnel est très accueillant et d'une gentillesse admirable.
Nous sommes très satisfait de notre séjour en général.
Les taxis vous mènent ou vous voulez dans les différents sites touristiques de Marrakech pour 6 a 10€ c'est très abordable.
HICHAM
HICHAM,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Horrible
Je ne sais pas comment cet hôtel a 4*, il mérite que 2 car il ne réponds pas aux critères de l hôtellerie.
Les agents de réception parle mal, j ai été insatisfaite du service.
Assya
Assya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Abdelmadjid
Abdelmadjid,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 6 日
Jamal
Jamal,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
Çok berbat eski bir otel geçmişte çok güzel olabilir ama anlatılmayacak kadar eskimiş
Bahar
Bahar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
A wonderfull hotel, in the most popular area in Marrakech
Ali
Ali,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 21 日
Sans commentaire
Christelle
Christelle,6 晚浪漫旅行
Ebookers真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Mustapha
Mustapha,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
Leopoldo M
Leopoldo M,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Location and hospitalities best breakfast and others
Belouardi
Belouardi,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 5 日
Ali
Ali,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 1 日
We just returned from a lovely few days over New Year in Marrakech. We had a great time and enjoyed our stay at the hotel. After reading others reviews, we managed our expectations for the hotel and enjoyed our stay there.
The positives: the location is great as close enough to the Medina to walk to but in a nice quiet area; the staff were friendly; everywhere was clean; the pool area was lovely; the beds were comfy; shower was hot and strong; the food you could order in the restaurants (which appeared to be the same food in 3 of the 4 restaurants) was good and varied.
The negatives: the buffet breakfast was really very bad; the tv and ac/heating in the room did not work; there were not enough towels in the room (we were 3 in the room but only given 2 towels, despite asking for more) and no facility to make hot drinks in the room, which I wanted as it was a cold time of year, and the plumbing in the rooms was very noisy.
But, on the whole, we had a great stay in Marrakech and thank you to the hotel for hosting us.
Diana
Diana,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 28 日
Mittelmäßig
Abdelrahman
Abdelrahman,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 27 日
personnel adorable.mais hotel vieillissant
claire
claire,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 27 日
Amazing location and good staff
But wifi is terrible and so is food. Hardly ny breakfast options
Mahi
Mahi,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 26 日
Food was appalling and cold. Not a lot of choice. Room wasn't very clean. The spa area was so old and shabby not a place id want to relax in.
Natalie
Natalie,5 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 23 日
Nice hospitality.
TAMIL KUMARAN
TAMIL KUMARAN,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 30 日
Good location but the property is quite outdated needs a full refurbishment
Christina
Christina,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
真实旅客
7 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 26 日
Good if you don't want to be inside the Medina
It's a good hotel for staying in the new part of the city, but the installations need a reform. Breakfast was good and varied and the bed was good, but the morrocan custom of smoking in rooms is a problem. Bathroom is alright but water pressure could be better.
The staff were nice and very helpful!
The pool looks good but we didn't have time to use it, but it certainly was a miss from us as we had to leave earlier than expected.
Eduardo
Eduardo,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 21 日
Locatie erg goed. Hôtel is toe aan verbouwing, zeer slecht qua interieur. Erg oud bollig