La atención del personal es excelente, siempre muy amables todos, sin excepción, el hotel es cómodo y limpio, comidas y desayunos muy rico, albercas limpias, me encantó.
Tania
4 晚家庭旅行
8/10
Location is good if one prefers an accommodation away from the crowd. Bed was made and towels replaced everyday. Clean room overall.
Abraham O
4 晚行程
8/10
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
Daniela
1 晚结伴旅行
10/10
One of the best resorts. Calm , relaxing atmosphere and amazing food. The staff are super friendly and every room has a personal jacuzzi tub on the balcony.
Tiffany
4 晚家庭旅行
8/10
A 10 minutos en auto del Aeropuerto de Cancun
Victor
2 晚浪漫旅行
8/10
Eat nearby. Great seafood options. Also the kitchen by the pool was great for lunch.
Janet
4 晚家庭旅行
6/10
quite place near the bus stop, which is a short ride to the hotel zone. seemed okay, hot shower and comfy bed.
Craig
2 晚行程
10/10
Jennifer
5 晚结伴旅行
8/10
Fue una estancia muy linda el personal del hotel es muy atento sobre todo los de las actividades y animadores, el cuarto es lindo aunque falta un poco de mantenimiento por una gotera y un poco de oxido en el jacuzzi, el hotel tiene un ambiente tranquilo y lo recomiendo mucho para viajes en familia , el transporte siempre es un problema en cancun pero fuera de eso es una excelente opcion
Emilio
3 晚浪漫旅行
10/10
Todo muy bien
Gustavo
3 晚行程
10/10
Great staff
Gail
10 晚家庭旅行
10/10
It was fine. We’ll be back.
William
10 晚浪漫旅行
10/10
Staff was excellent the hospitality was awesome if anything was wrong this really made up for all when on vacation you deserve to feel welcomed and happy and this is exactly how
we felt here
Jose
9 晚家庭旅行
10/10
All around perfect for our family of 6! Thank you!
Crystal
5 晚行程
8/10
El hotel ya requiere una renovación. Las suites bien aunque los refrigeradores tienen como 30 años y hacen mucho ruido. El Lobby anticuado y desangelado con puestos de vendedores de plata. Las albercas a una temperatura muy baja por lo que nadie las usa.
P.D.- Nunca me enviaron mi factura por consumos.
Juan
6 晚家庭旅行
4/10
Trouble getting acceptable WIFI in rooms and common areas. Food quality and areas were below average for the price. Nothing close by for food or entertainment. Ok for kids and old people and I'm 75 and wouldn't stay there again. Not my kind of place for a vacation, did have a nice looking beach, but windy and high surf during my two day stay
william
2 晚浪漫旅行
10/10
El hotel es antiguo, pero limpio casi no tiene playa. El
Personal 10/10, atentos y muy lindas personas
Miriam
2 晚家庭旅行
10/10
The staff here is incredibly friendly and helpful, going above and beyond time and time again.
Arley
7 晚行程
10/10
facility is good. also room size is bigger than other hotels. very good for family.
Hiroshi
5 晚家庭旅行
10/10
IGNACIO Z
5 晚家庭旅行
6/10
Friendly staff and the food is good. The “resort fee” is off putting. If it’s mandatory why add it later…unless they are trying to trick people into thinking the hotel is less expensive than it really is. Pretty sure that’s the case.
Brian
2 晚行程
8/10
Excellent property. Quiet with great facilities. Included breakfast spread was very good as well. Eligio and the lady at the egg counter take care of their breakfast guests very well. There is a bus stop very close that takes you anywhere for 12 pesos.
Balaji
5 晚家庭旅行
10/10
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.