The staff at the hotel were friendly and welcoming. The reception area and hallways were beautiful with white tiled floors and interesting lighting. The lifts worked well.
I was extremely disappointed with my room. It was very basic, stark and unwelcoming. I was given a room for someone with disabilities, I am not disabled, even the toilet tissue was of extremely poor quality. When I pay over £100 a night, I expect to have a nice, welcoming room. In addition to this, I found the dining area very basic as was the food. I will definitely not use this hotel again.