Lovely hotel and grounds. Staff very friendly, helpful, accommodating and efficient …. went above and beyond to source non feather pillows for our asthmatic family member … (staff member went to store to buy some as all existing ones being used) … outstanding service 😃 thank you.
We initially had a problem with rooms being too far apart (as traveling with a disabled person and needed them close), but it was dealt with quickly and efficiently. Rooms were spotless, very roomy and beds extremely comfortable. The Leisure pool/ sauna/ steam room were lovely …. had a large disabled changing room which was great and we used this every day.
Overall we had a lovely 2 night stay and would definitely return next time we are visiting family again.
andrew
andrew,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Terrific hotel. Not too big, not too small.
Lovely welcome by friendly receptionist.
Clean hotel room, comfortable bed. Fridge in room. All the mod cons. Great base for exploring area. Stunning heated swimming pool & jacuzzi. Cheerful, hardworking staff in restaurant. Breakfast, lots of choice, delicious. Had one dinner & must say, it was also delicious.
Greeted by cleaning staff, who still made time to greet, even though hotel was super busy.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Alles in allem war es gut
Gutes Hotel im gehobenen Preissegment.
Das ist es meiner Meinung nach nicht Wert.
Viele kostenlose Parkplätze, leider werden morgens die Wege durch die Reisebusse der Gruppenreisen versperrt. Soll ja auch niemand einen Schritt zu weit laufen.
Das Frühstück ist in Ordnung, wird nach ein paar Tagen aber eintönig. Keinerlei Abwechslung, kein Käse..., nur englisch breakfast.
Ist man gleich zu Beginn der Öffnungszeiten dort, ist einiges noch nicht fertig oder verfügbar.
Das Personal an der Rezeption und im Restaurant ist bemüht freundlich.
Im Poolbereich wird schon eine halbe Stunde vor Schließzeit wird mit dem Aufbau der Reinigungsgeräte begonnen. Sicherlich möchte das Personal auch Feierabend haben, doch Kundenorientierung sieht anders aus.
Der Poolbereich dürfte gerne auch innerhalb der Öffnungszeiten einmal grob gereinigt bzw. Aufgeräumt werden.
Sauberkeit im Zimmer war gut.
Fenster im Zimmer ließ sich nur sehr schwer öffnen.
Es gab ausschließlich englische Fernsehsender.
Florian
Florian,7 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Tony
Tony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Weekend break.
Stay very pleasant,nice staff, good location and good facilities.
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Petra
Petra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Graham
Graham,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Pros and cons for this stay
Unfortunate start to the stay. Arrived at the correct checkin time but room was not ready.
You would have thought that house keeping would be supplied with a list of rooms to clean first.
All this meant that we did not get a room.on the ground floor as requested.
Also it was a shame that the pool and spa closed early evening.
Very spacious room that was clean and tidy and plenty of tea and coffee.
Clean bathroom but bath outlet did not work correctly as seemed to be damaged and comings off.
Evening meal and breakfast was good.
Would I stay again....maybe if in the area.
Alan
Alan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Karim
Karim,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Worst Hotel for Service and Staff
For a Marriott Hotel we have been extremely disappointed. From the moment at check in staff were not welcoming, nor friendly. She was abrupt and seemed annoyed that she had to check us in. For two seniors, we were placed at the end of a hall and took the lift only to find we had stairs to tackle down with all our luggage. Dinner was horrible! Table was dirty and had not been cleaned, the burger and brat was the worst we’ve ever had. Dry, over cooked and tasteless. The lounge area always has dirty dishes laying around from past patrons, while staff is sitting around chatting away. The beds were nice, but the plug in locations do not make sense. No way to use blow dryer in the bathroom and no plugs close to beds. Breakfast was decent although absolutely no staff around to assist patrons who ended up helping each other out. Maybe Marriott should be paying us instead of the employees. Oh and speaking of employers, we over heard one complain that her coworker was always late to work as he scurried in the door. Coffee machines need to be cleaned, caked with old coffee stains and build up.! Have had better service and facilities at other less “Marriott” type hotels! Management needs to step it up! And Corporate Marriott Hotels needs to visit this location.
Tawna
Tawna,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Gita
Gita,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
There was only one problem the phone in the room was ringing at 12 midnight , the next day it was half one in the night then six o'clock in the morning and seven the same day when we pick it up there was no answer.they said it was a fault but they had problems before but didn't tell us.
Geoff
Geoff,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Salsabeel
Salsabeel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Aimee
Aimee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Jon-Paul
Jon-Paul,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Average
No EV charging (or not told about it)
Very average breakfast, gluten free option was one box of cereal, two nasty sausages and two cardboard toast - all presented curtly by the woman in charge
Lovely receptionist, great cleaners and welcome access to pool, sauna and steam room saved it from 2 stars
Ben
Ben,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Simon
Simon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Booked a 2 night stay for a romantic getaway & to explore the surrounding area. On arrival at 2.30 our room was ready which was a nice surprise. We unpacked & went to the spa, it’s very small, only 2 loungers & 6 chairs bu the pool & they were all taken. The jacuzzi was full too so we had a swim, the pool wasn’t very warm & then eventually a few people vacated the jacuzzi so we hoped in, but unfortunately it wasn’t working properly the bubbles when they started were very underwhelming! The changing room were small & busy too, all in all we weren’t very impressed with the spa & pool so decided not to use it again. We had booked a table in the restaurant for dinner & that was very nice. Service was good as was food. Breakfast the next morning wasn’t quite so good, the pastries were stale & the cooked breakfast wasn’t particularly plentiful the fried eggs were dried up & inedible. Breakfast staff not particularly helpful just wandering around not even cleaning & replenishing tables.