Overall, the Pink Shell was very nice. The breakfast was good with a variety each day. The pool areas were always spotless. The towel service is only at the main entrance. So if you are staying at the Sanibel Views (2 buildings over), you have to walk to the main building, bring your towels to the adult pool, and then back to return the towels to the main building. There also is not an entrance to the adult poll except through the main building. It would have been much nicer to have towel service and an entrance easily accessible to Sanibel Views. The maid service at Sanibel is every 3 days with towel changes every day. On our third day, we had the bed made, but not changed, and the floors barely swept, so by the 5th night, I called and asked for a full service. By 5pm that night, it still hadn't been done. I called the front desk only to have guest services tell me "Well we've had 100 rooms to clean today." Not really my fault. The maids were near by and came in and saw the sand and that the beds hadn't been changed all week, they were a little set back. 4 of them got to work and made it spotless. Thank goodness for them because Guest Service was no help and didn't care at all. The dolphin/jetski tour made our vacation!