Hotel Masam

2.5 star property
Colonial hotel within walking distance of Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Masam

Reception
Terrace/patio
Exterior
Reception
Free WiFi, bed sheets
Experience vibrant Cancun at Hotel Masam, where beach vibes meet modern comfort. Take advantage of a rooftop terrace and in-room WiFi to stay connected. With wedding services, a reception hall, and luggage storage available for your convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Rooftop terrace
  • Beach towels
  • Air conditioning
  • Concierge services
  • Wedding services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Reception hall

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Economy Triple Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 km
  • Isla Mujeres Ferry Terminal - 3 min walk - 0.3 km
  • beach - 3 min walk - 0.3 km
  • Isla Mujeres Cemetery - 5 min walk - 0.4 km
  • North Beach - 5 min walk - 0.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪Luna Grill - ‬2 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪Aroma Isla - ‬1 min walk
  • ‪El Patio - ‬1 min walk
  • ‪Cafe Mogagua - ‬1 min walk

About this property

Hotel Masam

Hotel Masam features a rooftop terrace and puts you within a 5-minute walk of Isla Mujeres Ferry Terminal. This Colonial hotel is also within just a 10-minute walk of North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2000
  • Rooftop terrace
  • Reception hall
  • Colonial architecture

Accessibility

  • Well-lit path to entrance
  • 3 stairs to reach property
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Sayil Hotel
Hotel Masam Hotel
SAYIL HOTEL BOUTIQUE
Hotel Masam Isla Mujeres
Hotel Masam Hotel Isla Mujeres

Frequently asked questions

Are pets allowed at Hotel Masam?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Masam?

Sorry, there's no onsite parking at Hotel Masam.

What are the check-in and check-out times at Hotel Masam?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Masam?

No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.

What's the area around Hotel Masam like?

Hotel Masam is a short 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes' walk from North Beach.

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