4/10 尚可
2025 年 2 月 16 日
Hotel Not Accomodating, Midleading, Noisy
My flight got cancelled so I didn’t show up until the day after my reservation. I contacted the hotel via WhatsApp and explained the situation. The lady assured me I wouldn’t be charged for the night since it was out of my control. The next day when I showed up and asked about the issue, I was told they wouldn’t refund me for the first night. Additionally when I checked out they imposed a tax fee, so the price on the hotels.com isn’t accurate. The service, breakfast and overall stay were great but customer service is very poor. It is also right next to the high way and it can get very noisy. I won’t stay here again and do not recommend.
Diana
Diana,3 晚家庭旅行
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