It was so so at best. Place smelled like weed and the overall cleanliness of the room was pretty run down.
stephanie
stephanie,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 21 日
adrian
adrian,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
Hal
Hal,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
The cost was decent for an overnight stay. The air conditioner in the hall,and elevator wasn't working. Some of the sockets in room didnt work. This hotel could use an upgrade.
Eunice
Eunice,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
The gym was terrible. There was no ac, the equipment Was broken. The room was nice, clean, but bed was lumpy. The breakfast was very good.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 17 日
Waffle batter made my husband and me sick. The breakfast options were extremely small. Checking in took us at least almost 20mins, because the guy didnt have anything prepared and he was tripping over his words. The toilet seat was so small as well, leaking faucets a lot not a little, internet was absolutely horrible. Something was wrong with the bed im not sure if the box spring or frame was broke but you'd automatically roll to the middle of the bed. So, needless to say we didnt sleep well at all. But something was bad but we are both sick and we both had the waffles.
Kaleb
Kaleb,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Deborah
Deborah,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 29 日
It was a not so good stay.
Carlton
Carlton,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Yelitza
Yelitza,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
When I booked the reservation it was to be paid at the property but 2 days before the stay the money was deducted from my debit card. There was also a $10 service fee charged by the hotel which was never disclosed. The toilet in our room would not flush and the manager tried to fix it but it was slow flushing the entire stay. There was a hair dryer but it did not work. Asked to get another and was told there may not be one as many of them had gone out recently. We were able to get one about 15 minutes later. On our last morning there were no tea bags available at he breakfast area. All of these were minor issues except the charge on the debit card. I ask and were told that the hotel does that on weekends due to having no shows. I thought that was the purpose of providing the card information so if you didn't show 1 night would be charged. This charge was made before the stay even occurred and was for the full amount. That needs to be made clear when booking.
Donna
Donna,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 17 日
No towels - we had a room for six and they gave us 3 towels. - when we asked for more the response from the management (at 7am) was “you get what you get. We have no more. They used them at 5am”
No hot tub (as advertised). The hot tub area in photos is tiled over, very unprofessionally. It is uneven and soaked due to leaks in the ceiling. My daughter tripped over the tile and hit her head. There were no caution signs.
The ladder in the pool is full of rust. It was all over my daughter's leg. No cribs / playpens (as advertised. They said they had cribs but they are now banned in Newport news. I understand other hotels in the area bought pack and plays. Do that or take it off the website. We had to go buy one)
No change for Laundry. They had undue service but did not have coins. When I asked for some the front desk said “I have no coins.” Basically saying “that’s on you”. We did laundry at all our hotel stops. There were 4 other hotels along the way. This was the only one who did not have coins.
The entire floor smelled of weed
Service rooms doors were left open. All day. In Halls with exposure to dangerous equipment. In the pool and the hall. And not just while people weee work in in them. We stayed for two night and they didn’t close.
Our expectations were not high. But this hotel is not as advertised.
Breakfast was good. That was it.
Lori
Lori,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Everything was great except upon arrival the desk clerk was right outside the doors smoking weed with someone. Not very attractive for the hotel.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 13 日
Property is run down. Hotel room was dirty and carpet was stained. Missing tile pieces in the bathroom. Very friendly staff, however.
Andrew
Andrew,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 9 日
I loved the staff they were friendly snd outgoing slwsys willing to help. The breakfast was good and well stocked but lacked variety. We stayed for 6 days and only thibg that was switched out was sausage gravy ( which was very good) for link sausage. We selected hotel because it had a pool and a fitness area. Both were broken, pool heater and all cardio pieces were inoperable. We traveled with a small child who was very disappointed the she couldn't go swimming. To end on a positive note the shower temperature and water pressure was propably the bedt I have every experienced in a hotel.
Darlene
Darlene,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Loved this Hotel
Room was clean, spacious and elegant. This hotel offers a continental breakfast which was very good. Will be staying here again in the near future…. Thanks
Monica
Monica,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
Shower wouldn’t drain about using so the next person couldn’t shower
Chyna
Chyna,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
The staff was terrific! The gentleman that checked us in was friendly and very informative. However, I would say that everything is very dated. From stained carpet, to holes in the sheets, to the AC/heat unit. However the room was spacious and served its purpose for the night.
The last note is that, the security deposit hold is $50! Which seems very steep for a place that has holes in the bedding.
Rachel
Rachel,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 1 日
Sean
Sean,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Ashanti
Ashanti,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Great
Staff was wonderful location!! location 👌 definitely will go back a 2 day stay turned into 2 weeks.
Ashanti
Ashanti,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 22 日
Brodie
Brodie,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 18 日
DO NOT STAY HERE!!!! I have NEVER written a review. But had to because my experience was soooo horrible! As soon as we walked into the room I noticed it was not vaccuumed. And looked like it hadn't been in a very long time. There were stains on the carpet of various sizes and colors. The furniture had large round stains as if someone urinated on them. One of the beds had a stain on the bed skirt. The tub was dirty or stained.....I could not tell. I opened the sofa bed and the mattress had a big dark blood stain - at least 6 inches around. Not a few drops. The television did not have a remote. The desk attendant brought one up, but the cable was not hooked up. So no service. If that wasnt enough, one of the people staying in the room put her hand beneath a bed and found a pair of dirty underwear!!!! The place was gross. I also got stuck in the elevator (which was also not vaccuumed). I was only stuck for 5 minutes, I had to push the first and second floor buttons several times to make it work again. Comfort Inns are independently owned. This owner should be reprimanded. DO NOT STAY HERE!!!!