The room was clean and comfortable. Plenty of towels, which I like. When I checked in, the person at the desk could not clearly explain why I was charged $200 over the pre-set room rate (refundable deposit, minus "activity fee" and room charges). Also, the $15 credit to the restaurant is a joke, since breakfast cost $50 ($6 for coffee? really? youre not The Ritz). Even with the credit, it would have been much cheaper to go the bagel store across the street or Le Pain Quotidien up the block.