The sofa sleeper was miserable. Matress didn't fit and you hit metal when you rolled over. Pool had chunks of something in the bottom and was dirty. Staff extremely friendly
Christa
Christa,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
No vending machines. No ice machines. Had to pay for parking that was not known. Very unhappy
Goldie
Goldie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Very nice, staff and cleanliness was perfect
Stacy
Stacy,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Alexander
Alexander,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 23 日
Bring Your Own Hairdryer
Overall the hotel was nice. The room was comfortable. Front desk service was a little lacking. I needed to use the hairdryer in the room. Plugged it in…did not work. Went to front desk (had to wait almost 10 mins for someone to come out of the back) asked for a replacement. Got it and went back to my room. It did not work. Had to leave for my 7am meeting. Came back that afternoon and went down to get a replacement hairdryer. Took almost 20 mins to get a replacement. Plugged it in and it did not work. Took third hairdryer back to front desk. Someone from housekeeping was a front desk. Rep asked her to go and find me a hairdryer that worked. When she came back almost 20 mins later. Housekeeper handed me the hairdryer. I said thank you and she just turned and walked away. I guess I inconvenienced her. Front desk and overall customer service could have been a little nicer. Probably wouldn’t stay here again when I go back for business.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Sarrah
Sarrah,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Cartier
Cartier,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
I didn’t like the fact that I had to pay 28 dollars to park in the parking lot
RANDY
RANDY,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
kadeem
kadeem,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Carol
Carol,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Everything was good
Norma
Norma,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 21 日
1,2,3 strikes you're out!
Three rooms in one night. First room we were given it appeared that someone was in the room, the beds were not made and there was food and drinks around the room so my kids and I quickly left that room. Second room the door on the furnace wasn't secure but there was an attempt to put a screw next to it to secure it and didn't lock as well as the thermostat was hanging off the wall. After the maintenance worker spent 30 min in the room with my kids and I in the room and he wasn't able to repair all the items that were broken I had to basically argue with the front desk to get a different room. Third room was decent although there was trash under the pull out bed that was damaged and had to be used as a couch instead of a bed. From the time of arrival to the time of getting the third room was over an hour. Nothing was ordered for the inconvenience.
Rob
Rob,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Excellent customer service!
Excellent customer service experience here!!
The pool is a little small but the staff were all super friendly and happy to help! Would recommend!
Kailey
Kailey,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Dame
Dame,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Great service
The service was truly wonderful. What great customer service! It also was a nice room, clean, etc.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Great Customer Service and Location
Jesse at the front desk was exactly the kind of employee everyone wants to be greeted by upon arrival. He was polite and engaging to myself, my wife and kids.
The kitchen staff was really great as well during breakfast. They were attentive and visable to assist with anything needed.
We also want to say a HUGE thank you to the housekeeping and laundry crew. They went over both our room and the sheets (which had already been sent to laundry) in order to find my daughter's AirPods after we had already checked out of the room.
Finqlly this this hotel is nestled in between Forest Park and Downtown STL. It makes for a perfect location to never have to be in the car too long when driving to the main tourists attractions.
We would 100% stay here again!
James
James,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Good stay
The gentlemen at the front desk were very nice, friendly and helpful. The hotel is a bit dated but ok, the pool was small. Breakfast was good with quite a few choices.
Han
Han,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Latia
Latia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Everything about this property was good EXCEPT they had one person checking people in and I waited an hour and 20 minutes to check in. They need more people working the front desk. This was ridiculous and reflects directly on management.
Cynthia
Cynthia,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Perfect stay
Rico
Rico,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Tyra
Tyra,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 27 日
Convenient location, good breakfast, friendly staff. Parking paid to separate company.
Marie-Andree
Marie-Andree,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 25 日
The room was nice area well lit gated parking was horrible but everting else was amazing full breakfast included great option