4/10 尚可
2025 年 8 月 1 日
Cockroaches every night and poor hygiene
Plenty of Cockroaches and the staff are indifferent and find it normal. Cockroaches also in the cutlery drawers and in the fridge! They also weirdly charge you for pool towels and then charge you to change the towel too. They are expecting guests to continue using dirty towels when hygiene should be of utmost important! At such high prices per night in addition to the cockroaches the rooms were more like a cheap airbnb, very dated and the wardrobes are probably 20years old and look like the doors or drawers will fall off anytime. We reported around 40 cockroaches in the living room on the first night but they couldn’t guarantee there won’t be cockroaches if we changed rooms. That’s ridiculous for the price! We have been to the Algarve atleast 9 times in July and this is the first time we stayed at this resort, it was a massive mistake. The resort itself is fine with a good pool but all sun beds are reserved with no one on them for nearly 4 hours. We didn’t eat at the resort as it seems unhygienic and probably cockroaches in the kitchens too. Speaking to other guests at the resort we were told the restaurant food is very low standard. There are definitely cheaper and better resorts around and as we travel as a family globally few times a year, this resort is at the bottom of the list. We did read others reporting cockroaches in their reviews but we thought it would have been sorted by now but it hasn’t been sorted.
Clayton
Clayton，5 晚家庭旅行
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