Reserved a room for 2 nights with a jacuzzi tub and there was no hot water. Couldn't even take a shower because it was cold. No refund or understanding that a room without being able to shower should not be charged a full rate.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
NAOMI
NAOMI,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 23 日
The overall stay was good, but the elevator was down for 3 days and there was no offer of compensation.
真实旅客
9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 16 日
Carlos
Carlos,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Great service
JOANN
JOANN,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Steven
Steven,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
They went out of their way to get me into my room early to accommodate my trip! They were great!
Mary
Mary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Jose
Jose,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 16 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 5 日
None
Carlos
Carlos,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Safiya
Safiya,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Super clean my room , except smell just little carpet wet
Zulmarie
Zulmarie,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 12 月 31 日
Room smelled. the shower was so close to the toliet you had to pass it to get into the shower.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 26 日
Would not return
The service was excellent...everyone we encountered was very nice and helpful. I probably wouldn't return just because of the room. The bed and pillows were so uncomfortable and the room itself smelled like a wet dog. The last time I stayed there, I had the same experience with the room. I'm assuming this is a pet friendly hotel since I saw 2 different dogs in the hallway. If the hotel cannot properly maintain the carpeting in the pet friendly areas, a hard surface flooring should be considered for easier maintenance. Hampton Inn is also pet friendly, also has carpet, but does not have that nauseating smell. Great employees at the desk and serving breakfast, though.
Angela
Angela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Jose
Jose,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 15 日
Sara
Sara,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Nice Stay
Wonderful Stay. Great staff. Clean and in a nice area with shopping and dining.
Elie
Elie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Room and entire property was very clean and secure. Breakfast options were good. Staff was friendly and helpful. We had a great stay here!