hotel in a good location. however the service needs to be improved.
Mohamed
Mohamed,2 晚行程
真实点评
10/10 绝佳
2019 年 9 月 24 日
Well, we were NOT there for a long time, we were there for a NICE time so we had a ball.
真实旅客
3 晚行程
真实点评
8/10 非常棒
2019 年 9 月 20 日
Ms Lebogang
Everything was well organized I couldn't ask for more. The only disappointing was to wake up to take a bath and there is no water.
lebogang
lebogang,1 晚行程
真实点评
8/10 非常棒
2019 年 9 月 1 日
Regular relação custo benefício.
Café da manhã bom, estilo inglês (ovos, linguiça, tomate, bacon, cogumelos, geleia, etc), porém repetitivo. Internet nos quartos de péssima, péssima qualidade. Quarto espaçoso. Área local perto de algumas lojas e supermercado. Bom no geral.
João Paulo
João Paulo,3 晚行程
真实点评
8/10 非常棒
2019 年 8 月 23 日
Complaint on rate
When checking in, the reception firstly said they cannot find the booking made through Hotels.com.
After waiting 15minutes, they found it and complained about the rate we paid through Hotels.com. I believe this complaint should not be directly at me as the rate i pay is agreed with Hotels.com. Not the best Hotel experience i have had.
Sagar
Sagar,1 晚行程
真实点评
8/10 非常棒
2019 年 7 月 25 日
It was a warm, comfortable and a nice stay
Very clean, friendly staff, nice food with beautiful surrounding and easy to catch a taxi to all areas around the town
Paul
Paul,2 晚行程
真实点评
8/10 非常棒
2019 年 7 月 25 日
Best time
It was so good and security is valued and friendly staff
Sibongi
Sibongi,1 晚行程
真实点评
2/10 较差
2019 年 7 月 5 日
Noise and unhappiness
I booked for a double bed but I was given a twin. There was noise.
真实旅客
2 晚行程
真实点评
8/10 非常棒
2019 年 4 月 22 日
Hotel Prominade
Our experience was good but a lot has to be done, carpets needs to be change they old, service at the dinning hall is bad but food is fresh and delicious, rooms are ok I'll give them 6 out of 10.
Nkosithethile
Nkosithethile,3 晚行程
真实点评
10/10 绝佳
2019 年 4 月 21 日
Parfait comme nuit étape en centre ville
Nuit étape entre le parc Kruger et l'aéroport de Johannesburg. Excellent rapport qualité prix. Très beau bâtiment jouxtant un centre commercial. Je recommande vivement cet hôtel.
Dominique
Dominique,1 晚行程
真实点评
2/10 较差
2019 年 4 月 1 日
Hotel Promenade needs to really improve
Hotel Promenade need to improve a lot, firstly the are expectations that come standard across hotels. Here there room door access cards machine was not working we used master door card (key) which could open any room this gave me sleepless 2 nights as it means anyone can miss a room and open you room.
Secondly we had to beg or call the hotel manager into order at the hotel restaurant as when I also did a telephonic confirmation, the hotel offered buffet breakfast but when we were there you had to order and wait for your breakfast and some cereals were not available. The manager was very defensive when we tried to advice and bring our complain to him eventually after we complained the second day they was slight improvement.
The porter services was not even offered to carry our luggages despite my wife being pregnant. The room wardrobe carpet not clean, hotel pool very dirty.
Musa
Musa,2 晚行程
真实点评
6/10 不错
2019 年 3 月 8 日
No hot water!!
Daniel
Daniel,1 晚行程
真实点评
8/10 非常棒
2019 年 2 月 17 日
Netter Service. Umgebung sehr gefährlich, wurden per Security zum Essen begleitet.
Carolin
Carolin,1 晚行程
真实点评
8/10 非常棒
2019 年 1 月 15 日
More than met our expectations.
The hotel is safe and secure. Food and service more than met our expectations.
Neil
Neil,1 晚行程
真实点评
8/10 非常棒
2019 年 1 月 8 日
Boa localização e bom custo-benefício. Fica a desejar um pouco no conforto do quarto e no café da manhã.
真实旅客
1 晚行程
真实点评
6/10 不错
2019 年 1 月 7 日
Somewhat disappointed
The overall view and stay was good. However breakfast was a real disappointment. Not only was the variety small but the state of the hot plates where the food was served on was quite disgusting. Don't know when last the had a good clean. There was also a plate with some condominiums on at the plate where the cooking happens that was also very dirty. The tables outside in the 2 days we were there was not cleaned once or chairs put back. The same dirt was on the table for the 2 days.
Peter
Peter,2 晚行程
真实点评
8/10 非常棒
2019 年 1 月 5 日
I liked the fact that the rooms are very spacious and nice however, I feel like there can be more that can be done about the bathrooms... They need to be renovated.
Vinolia Lerato
Vinolia Lerato,3 晚行程
真实点评
8/10 非常棒
2018 年 12 月 29 日
機会があればまた滞在したい。
中心地にあり、モールにはない現地のお店が周辺に多くあり良かった。コスパ良し。
真实旅客
1 晚行程
真实点评
8/10 非常棒
2018 年 12 月 17 日
It was okay..
MASHUMI
MASHUMI,1 晚行程
真实点评
8/10 非常棒
2018 年 12 月 16 日
Nation
It was great, I really enjoyed nd the stuff was very nice, nd the food of course.
Sydney
Sydney,2 晚行程
真实点评
8/10 非常棒
2018 年 11 月 16 日
Wifi não funcionou
真实旅客
1 晚行程
真实点评
4/10 一般
2018 年 11 月 5 日
not the greatest stay ive ever had
the location is not great and is in a very dirty area. There is a nightclub across the road that makes a lot of noise and the windows are not double glazed. The TV quality is terrible with very little selection. The breakfast was not enjoyable at all and the bathrooms in the breakfast hall were not looked after well. Beds were uncomfortable although clean, shower had very little pressure and the hot water only got hot enough that you didn't need to use the cold water. There is no water or milk in the bar fridge, only powdered milk is supplied.
真实旅客
2 晚行程
真实点评
8/10 非常棒
2018 年 10 月 28 日
Goed hotel, op loopafstand van het (winkel) centrum
Marjon
Marjon,1 晚行程
真实点评
6/10 不错
2018 年 9 月 25 日
What time does the Restaurant really close?
It must have been a great place before, but time has taken its toll. Still probably the best place to stay if you have to in Nelspruit. According to the website the restaurant is open until 22:00 but we arrived at 21:25, after a 15hour trip and was told they are closed. They said the internet stated a wrong time. After some begging we at least got a burger out of them. So either they dont have the right times on the website or they wanted to close early. a Pain for a tired traveller. If I ever have to go to Nelspruit again, I would still go there again.