Discover the charm of The Residen, an upscale hotel near The British Museum. With in-room WiFi, laundry facilities on site and luggage storage available, your stay is sure to be a comfortable retreat.
London (QQU-London Euston Train Station) - 12 min walk
London Euston Station - 13 min walk
Goodge Street Underground Station - 3 min walk
Euston Square Underground Station - 8 min walk
Warren Street Underground Station - 9 min walk
Restaurants
‪Costa Coffee - ‬3 min walk
‪KFC - ‬2 min walk
‪Pret a Manger - ‬2 min walk
‪PaStation - ‬3 min walk
‪Store Street Espresso - ‬3 min walk
About this property
The Residen
When you stay at The Residen, you'll be in a great location, within just a 10-minute walk of Tottenham Court Road and The British Museum. Also, Leicester Square and Trafalgar Square are just a 5-minute drive away. Public transportation is just a short walk: Goodge Street Underground Station is 3 minutes and Euston Square Underground Station is 8 minutes.
At a glance
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Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
Guests will receive an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
Satellite TV channels
Home comfort
Heating
Portable fan
Iron/ironing board
Washer and dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower/tub combination
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Housekeeping on request (surcharge)
Guidebooks/recommendations
Fees & policies
Refundable deposits
A damage deposit of GBP 350 will be collected before check-in
Optional extras
Housekeeping is available for an extra charge and varies based on unit size
Renovations and closures
This property is closed from November 4 2025 to July 4 2026 (dates subject to change).
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
The Residen Hotel
The Residen London
The Residen Hotel London
Frequently asked questions
Is The Residen currently open?
This property is closed from November 4 2025 to July 4 2026 (dates subject to change).
Are pets allowed at The Residen?
Sorry, pets aren't allowed.
Is parking offered on site at The Residen?
Sorry, there's no onsite parking at The Residen.
What are the check-in and check-out times at The Residen?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What's the area around The Residen like?
The Residen is a short 3-minute walk from Goodge Street Underground Station and 9 minutes' walk from The British Museum.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.0
Amenities
7.8
Staff & service
8.0
Property conditions & facilities
Popular mentions
Apartment
Family friendly
Room
Reviews
Verified
10/10 Exceptional
Oct 18, 2024
This was clean and a great stay
Chloe
Chloe, 3-night trip
Verified
8/10 Very good
Sep 8, 2025
Clean and spacious
Hasan
Hasan, 1-night trip
Verified
10/10 Exceptional
May 17, 2025
Beautiful clean apartment. Well located. Would definitely book again.
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2024
Convenient location
Lana
Lana, 1-night trip
Verified
8/10 Very good
Feb 15, 2024
Just what we needed
The apartment was really well located for a visit to the British Museum, places to eat and access to the tube network. I stayed with my 2 children and they were happy to set up separate beds. The only downside was it was rather hot, the bathroom was like a sauna and we couldn’t turn the radiator in there off. It’s only a minor downside as the windows open. I will stay here with my family again.
Hazel
Hazel, 1-night trip
Verified
10/10 Exceptional
Jun 27, 2023
Best place to live
Waleed
Waleed, 2-night trip
Verified
10/10 Exceptional
May 20, 2023
The property was lovely, modern, and well-equipped. We were close to many sites and the tube station. Would definitely stay again!
Sarra
Sarra, 3-night trip
Verified
10/10 Exceptional
Sep 15, 2022
Fabulous
Fantastic place to stay for a large group, clean and accomodating
Rose
Rose, 1-night trip
Verified
8/10 Very good
Nov 16, 2022
Cute flat in London
Great apartment in the heart of London. Easy access in and out of building and very comfortable for a family.
Ivette
Ivette, 5-night trip
Verified
6/10 Good
Dec 24, 2022
This is an apartment, not a hotel. Really good location, great apartment. However, the pillows are so lumpy that it’s like sleeping
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2023
It was a lovely place but was advertised as being Covent Gardens… it was a fair walk to Covent Gardens. However had we not stayed up here we wouldn’t have discovered Charlotte Street which ended up being one of our favourite areas in London. Overall great place, awesome service and beautiful room.
Denise
Denise, 1-night trip
Verified
6/10 Good
Jun 11, 2023
Close to tube
emerald
emerald, 2-night trip
Verified
4/10 Fair
Nov 11, 2024
No warm water
There was no warm water, sent message to the apartment agent, same where the check in instructions was from, at 6pm, receive no answer, not even next day, if ever will.
We traveled with baby and toddler, no warm water was a big discomfort, should a basic confort available.
Was advertised as sound proof, that was definitely not the case, if people passing by the entrance one would think they're in the room.
Yun
Yun, 1-night trip
Verified
6/10 Good
Aug 1, 2022
Reasonable but Roaches
We stayed at the Residen for 1 night in their 3 bedroom penthouse. The staff were great and excellent with communication. The apartment was decorated decently but the place somehow still felt a little neglected. No central air and the fans supplied could use an update as well. Biggest downfall was at night a lot of ROACHES came out. I relayed this to their office and received an apology but no kind of compensation for the inconvenience.
Halbert
Halbert, 1-night trip
Verified
2/10 Poor
Jul 7, 2023
Minimum Security Prison
This is not a hotel.
It is an apartment building that has units being rented out to travelers.
Check in was confusing, had to personally try the code on stranger's doors to get in becuase, no one answers ALL 5 phone numbers provided to guests.
The entire unit has NO AIR COND. hot as heck the whole day,
Street side is super noisy with traffic and/or cosntruction, rear side has people throwing away trash into huge bins in the early hours.
Beds and linens are filthy, beds horrible quality.
Last day we left the room and got locked out when trying to get our luggage to rush to airport.
Had to call 20 times to get our luggage and not miss our plane.
Charles
Charles, 1-night trip
Verified
2/10 Poor
Jul 18, 2023
Extremely Disappointed: A Disastrous Experience
Upon entering the room (Apartment 6a), we were immediately overwhelmed by a strong and persistent stench of cigarettes. The smell was so pervasive that it was impossible to ignore. As non-smokers, we found this highly unpleasant and unacceptable, and it triggered breathing difficulties for my wife who had previously been asthmatic. It was clear that a previous resident had smoked in the room and it had not been adequately cleaned. After about 30 minutes sitting on the couch, we noticed our clothes had started to smell of cigarettes. We left the apartment with the windows wide open for a few hours, but when we returned the smell was as bad as ever.
To address this issue, we attempted to contact the management by phone as there is no on-site presence at The Residen. We made a total of seventeen calls early in the evening, using three different numbers provided, but were utterly unsuccessful in reaching anyone. We left multiple voicemail messages explaining our situation and expressing our willingness to move to another apartment, but we never received any response or acknowledgement.
Overall, our experience with The Residen Aparthotel was an absolute disaster. The management have refused to refund or compensate us even though we didn’t stay for any of the three nights we had booked. As a courtesy, I emailed them a draft of this review a week before I posted it, but they ignored that too.
J S
J S, 3-night trip
Verified
6/10 Good
Aug 19, 2024
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