Natalie @ the front desk was awesome! Great customer service, and attention to details. However, upon a closer inspection of the room and the overall look of the hotel, I was not happy at all. In my room The carpet was not vacuumed, had big stains, & was sticky. The AC unit made a loud noise that sounded like a plane, landing, or taking off. I put the TV volume on 30 and still couldn’t hear over the AC! The AC had black dust balls coming out of it onto the second bed. The overall air quality in the room felt very dusty with a bad Underlying scent. The toilet did not want to flush. The sink was clogged and had black stuff coming up out the sink. The shower had low water pressure and the lighting in the bathroom was uncommonly dim? The toiletries offered were of the lowest & poorest quality like “water”? They were awful!!! On top of the noisy a/c the beds are not comfortable and it felt as if the mattress had no filler (hollow) One of the beds had sand on & in it. Paint was chipping from the door in the entryway of the room and was so narrow. Overall this hotel needs a huge renovation. I won’t be returning nor Will I recommend that anyone else stay here if you’re looking for a decent quality hotel this one is not “even” that go elsewhere. Trust me. I was supposed to stay 2 nights and ended up leaving immediately the next day. That’s how bad it was …UGH…never again.
