That photo is NOT the Newport Beach location.
Staff was pleasant but lazy. Luggage cart was "missing" and employee "just didn't know where it could be" and did not look for it! Parking rate jumping to $30/night from $20/night is extreme. Still, sign reads park at your own risk. Refrigerator froze bottled water, could not adjust that temp.
Kimberly
Kimberly,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Great customer service. Comfortable bed. Spacious room. We had a great stay!
Christy
Christy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Perfect staff was super kind too
Carolyn Renea
Carolyn Renea,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 9 日
Bedside lamps not working and there was a $30 fee to park overnight that was not disclosed clearly at time of booking. I would pass on staying here again.
Darrel
Darrel,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 7 日
Mark
Mark,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Desiree
Desiree,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 3 日
Walking into the room was alarming. The comforter was all balled up and looked awful. Black feet print in the tub. Looked like it wasn’t even attempted to be cleaned. Then hair in the bed. We lasted 15 mins in the room and checked right back out. We were told we couldn’t get a refund for the first night because we had already ‘checked in’
Angie
Angie,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 1 日
Double charged
Location was fine, service was ok.
First and foremost Ive been double charged by the hotel after paying for it via hotels.com . Hotels.com is sorting that out now. CC was given for parking parking and I hadnt noticed they charged we for the room until departure an a email was sent.
I also was uncomfortable with the security. I returned to the hotel about 1am to my room entry code not working. After 5min they reset the code and asked me to check my email for the new code. After a little back and forth , because i never got an email, they realized they reset the code for another room and sent info to that customer.
Needless to say I didnt sleep comfortably thinking they could reset and give my room info to another person.
Juan Carlos
Juan Carlos,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 26 日
Great location but a bit run down
Steven
Steven,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Lucile
Lucile,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 22 日
Elizabeth
Elizabeth,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
CHRISTIAN
CHRISTIAN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Raquell
Raquell,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 9 日
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Overall good.
Overall good experience, great location in my opinion. Just steps from the beach. I feel their parking fee is excessive and their stalls are very narrow. The lobby was warm inside as if they were trying to save power.
Second time staying here. Their prices make it affordable.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 28 日
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 26 日
Landon
Landon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 23 日
Front desk staff was blah.
Check in was less than good.
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Great stay!
We came for a girls weekend and had a great time. Would stay again, mainly due to how close you are to the beach.
Shelly
Shelly,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Chose to not stay there after seein
Jordan
Jordan,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 20 日
Leider im Bad sowie in den Betten Ameisen. Sehr laut von der Strasse her und leider die Zimmernachbaren ebenfalls. An der Reception wurde auf diese Mängel nicht sehr eingegangen. Zimmer mit Balkon gebucht, aber das war def. kein Balkon.
Sandra
Sandra,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 9 日
Edvard
Edvard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
They were very flexible and lenient on parking, close to the beach and pretty clean but u can def tell it use to b a motel.