Very little space for pets to go potty. No bags in poop boxes. The room floors were sticky. No smart tv.
Tracy
Tracy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 25 日
Beverlee
Beverlee,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
John
John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Friendly staff. Balcony had a nice view of the creek.
Steve
Steve,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
Pet friendly, lovely room and view, excellent staff.
tomi wiley
tomi wiley,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Awesome staff. Beds very comfortable. Loved the balcony and view of the river. The Bear visited while we were there.
Dawn
Dawn,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 18 日
Good view
Gary
Gary,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 17 日
saw a bear
Nellie
Nellie,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 15 日
We enjoyed our stay
Staff were very friendly and helpful. We had a balcony which looked out on the river in front of the hotel, which was quite pleasant. It is convenient to downtown Gatlinburg by foot or by trolley. Parking at the hotel is also convenient. While it takes a lot to keep up a hotel, I have to say that the floors inside the room were very dirty. The other room surfaces were all clean, along with the bedding and towels.
Suzanne
Suzanne,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 11 日
Elizabeth
Elizabeth,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 11 日
Room was great but a lot of street noise.
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Everyone and Everything welcomed !!!!
The room was amazing, the staff was superb, food was great, and the pet friendly portion was awesome.
Lesa
Lesa,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 9 日
John
John,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 2 日
Amin
Amin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 1 日
The photos online make this establishment look like a newly renovated hotel. Fact of the matter is this is a motel style facility and our room had water damage on the floor boards. The bathroom is incredibly small. And I was underwhelmed by the ambiance. There were many spiders (alive & dead) on the walls. The outdoor patio can use some serious attention. The bathrooms were clean and the bedding was clean. But to say I was comfortable would be a lie.
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 30 日
Hotel was fine.... comfort, mostly clean, breakfast. Would be fine for anyone. Just wanted something since our regular hotel was full. Wife said air conditioner was not cold enough - but it didn't bother me. Street is noisy until about 10pm - other then that, it was quite during the night. Ok view to the river (was low during our visit). NOW the part it didnt like - dunno who to blame.... Hotel charged me $33 for so.e kind of "fee" on my credit card after I checked out. Dunno if this is something new or I didn't read the fine print..... still not happy. Anyways, it was an ok place, i will just wait for my regular hotel.
John
John,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Vicki
Vicki,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 26 日
Staff are not friendly. Didnt inquire how we were doing that day, no small talk or recommendations for things to do in the town. Bathroom is full of mildew, sink is not clean, foundation from previous guest on toilet paper holder and bathtub stained with some black stuff on bottom. Thank goodness I brought my own pillows and blanket because who knows if they were changed. Air conditioning locked at 71 even though it reached almost 90 in the afternoon of our stay. So hot we couldnt sleep through the night. Tried to tell them and ask for partial refund due to us not sleeping and was met with attitude. Will not recommend this hotel to anyone, ever. So embarrassed i chose this for my partners 30th birthday stay. They must pay people to write the postive reviews online because i give this hotel a 1/10 and that is simply because of the river view.
Miranda
Miranda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Very clean, amazing view of river and lovely accommodations outside by the river.