Sink puked out black stuff and the shower was cold do not stay on third floor.
Thomas
Thomas,5 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 26 日
Failure to disclose charges upfront
I made a reservation for a set price. When I checked out my card was debited $20 for a convenience fee regarding usage of gym (did not use) and internet (which I did not use). They need to indicate upfront what the charges are
Roberto
Roberto,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Keaston
Keaston,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Thomas
Thomas,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
great hotel
Kortnie
Kortnie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 23 日
Last day stay was horrible.
The stay was good up until the last day. The fire alarm was pulled and we were on the 11th floor. We were already leaving so we had to bring our luggage down 11 flights of steps. Got to the bottom, no fire trucks in sight. Went to the front desk and the lady claim it was a false alarm but no one told us I'm the stair well. She act as if she didn't care. She just brushed it off
Michelle
Michelle,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
The hotel was excellent . The room was very clean and spacious. Not impressed with the casino however. Didn’t have very many slots.
Judy
Judy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Dereka
Dereka,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Everything was amazing! Customer service was top tier! And the hotel is beautiful. But them beds are hard as hell!
Victoria
Victoria,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Dylan
Dylan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Kayla M
Kayla M,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Great value
Great hotel experience
Steven
Steven,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Smoking room when I requested non-smoking
I reserved a room that was non-smoking. Upon checking in I was given a smoking room. After I realized my room was a smoking room I asked the front desk about it and was told that the other rooms sold out. I explained I had a reservation for non-smoking and was told that didn’t matter. I asked if I could pay the reduced rate that was for the smoking room and was told no. So I paid a higher price for a smoking room I did not want.
Cory
Cory,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 19 日
Beware
Hotel was nice but the room was dirty and it had no hot water. Called front desk to see if they could send Maintenance waited 45 minutes and no came after they said maintenance would come in 15 minutes. We were going to take a chance with a room without hot water so we decided to leave since there was no other rooms available. Of course this is nonrefundable so we will never stay at any of the Ceaser’s properties. We are frequent visitors but they have lost a customer for life.
Carlos
Carlos,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Restaurant staff at sports book and 318 are brutally inattentive
Thomas
Thomas,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
No hot water
No hot water and the bathtub was super slippery. Almost fall multiple times while showering. I call the front desk to notify about the hot water, they said they were going to send maintenance. They know on the door 3 hours later (11:30pm)