Surrounded by lush tropical scenery, Hotel Portales del Tayrona offers a tranquil retreat. Enjoy free continental breakfast and in-room WiFi, relax by the outdoor pool with sun loungers, or unwind with a delicious meal at the restaurant.
Portales del Tayrona Garden Hotel puts you 1.9 mi (3 km) from Tayrona National Natural Park. Guests indulge in hot stone massages, then grab a bite to eat at the restaurant.
Languages
English, Spanish
At a glance
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Hotel size
5 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Free daily reception
What to do
Basketball
Ecotours
Services
Front desk (limited hours)
Pool loungers
Facilities
An outdoor pool
Spa services
Accessibility
Tile flooring in room
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Administrative fee: COP 5000 per person, per stay
Optional extras
Late check-in between 11:00 PM and 5:00 AM can be arranged for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 20000 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 191580
Also known as
Hotel Portales del Tayrona
Portales Del Tayrona Garden
Portales del Tayrona by DOT Tradition
Portales del Tayrona Garden Hotel Hotel
Portales del Tayrona Garden Hotel Santa Marta
Portales del Tayrona Garden Hotel Hotel Santa Marta
Frequently asked questions
Is there a pool at Portales del Tayrona Garden Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Portales del Tayrona Garden Hotel?
Yes, cats and dogs are welcome. There's a charge of COP 20000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Portales del Tayrona Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Portales del Tayrona Garden Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Portales del Tayrona Garden Hotel and nearby?
Onsite recreation at Portales del Tayrona Garden Hotel includes basketball and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Portales del Tayrona Garden Hotel?
Yes, there's an onsite restaurant.
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Portales del Tayrona Garden Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
6.0/10
Staff & service
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
Feb 19, 2025
Left High and Dry
They lost our reservation. We had a confirmed booking and paid and when we arrived they said they were fully booked. we had to scramble to find another option nearby at the last moment.