In the heart of Artuklu, Mardiva Otel offers a haven of relaxation with its sauna and steam room. Unwind by the indoor pool or recharge at one of two coffee shops/cafes, then enjoy a delicious breakfast buffet. With in-room WiFi, free self parking, and an elevator for easy access to all floors.
Nur Mah., Vali Ozan Bulvari No:131, Artuklu, Mardin, Mardin, 47060
What's nearby
Mardian Mall AVM - 6 min drive - 7.9 km
Mardin Sanat Merkezi - 7 min drive - 5.8 km
Great Mosque of Mardin - 9 min drive - 11.1 km
Mardin Castle - 9 min drive - 11.1 km
Zinciriye Medresesi - 9 min drive - 11.1 km
Getting around
Mardin (MQM) - 23 min drive
Mardin Station - 13 min drive
Restaurants
Arabica - 3 min drive
Ali Baba Restaurant - 4 min drive
Mardin Kazan Çorba - 3 min drive
Mardin - 3 min drive
Şeyhan Kebap&Lahmacun Sofrası - 3 min drive
About this property
Mardiva Otel
Enjoy your visit to Mardin with a stay at Mardiva Otel. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Other highlights include 2 coffee shops/cafes, a sauna, and a steam room.
At a glance
DONE
Hotel size
58 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19
Check-out time is noon
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas (fines apply)
No alcohol allowed onsite
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
2 coffee shops
Restaurant
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Facilities
An indoor pool
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-cm LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Optional extras
Hosted evening meal costs TRY 80
Children & extra beds
Cribs/infant beds are available for TRY 150.0 per day
Rollaway beds are available for TRY 200.0 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Cashless transactions are available.
Property Registration Number 21352
Also known as
Mardiva Resort Hotel Hotel
Mardiva Resort Hotel Mardin
Mardiva Resort Hotel Hotel Mardin
Mardiva Otel Hotel
Mardiva Otel Mardin
Mardiva Resort Hotel
Mardiva Otel Hotel Mardin
Frequently asked questions
Does Mardiva Otel offer free cancellation for a full refund?
Yes, Mardiva Otel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mardiva Otel?
Yes, there's an indoor pool.
Are pets allowed at Mardiva Otel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mardiva Otel?
Yes, there's free self parking.
What are the check-in and check-out times at Mardiva Otel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mardiva Otel and nearby?
Mardiva Otel has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Mardiva Otel?
Yes, there's an onsite restaurant.
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Reviews
Mardiva Otel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.6
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 21, 2025
No english speaking staffs have but very good value for money!
Ali
Ali, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2025
Very good
Ali
Ali, 1-night trip
Verified
8/10 Very good
Aug 3, 2025
Bra
ahmad
ahmad, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2023
Highly recommended no complaint.
Abidin Mertcan
Abidin Mertcan, 1-night trip
Verified
6/10 Good
Sep 3, 2025
Fairly basic. No air conditioning. Noisy at night
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2022
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Brenda
Brenda, 2-night trip
Verified
4/10 Fair
Aug 6, 2023
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
LEVENT
LEVENT, 1-night trip
Verified
4/10 Fair
Aug 12, 2024
Good price, mediocre service, lame breakfast
The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has very good coffee.
Luis Eduardo
Luis Eduardo, 1-night trip
Verified
2/10 Poor
Mar 9, 2023
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Sadaf
Sadaf, 2-night trip
Verified
8/10 Very good
May 7, 2026
Merkeze yakın gayet düzgün bir yer biz çok memnun kaldık
Senanur
Senanur, 1-night trip
Verified
10/10 Exceptional
May 1, 2026
Kahvaltı güzel
Enes Furkan
Enes Furkan, 1-night trip
Verified
6/10 Good
Apr 5, 2026
Sıcak su 20 dkya gelir dendi tüm gece sıcak su bekledik. Sabaha kriarşı çok gürültü vardı. Kahvaltı yeterliydi
Müge
Müge, 1-night trip
Verified
8/10 Very good
Apr 5, 2026
Kendisteğimle Kahvaltı yapmadım
Bilal
Bilal, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Calisanlar ilgili ve saygılıydi.Oda temizdi.Hicbir sorun yaşamadık kahvaltisida iyiydi. Otel yönetimi ve calisanlara teşekkürler.
Hilal
Hilal, 2-night trip
Verified
8/10 Very good
Mar 14, 2026
Spa ve havuz kullanmadım. Ancak bir gün kadın, bir gün erkek hamamı olduğunu bilmek faydalı olabilir.
Kahvaltı israf olmasın diye sanırım, kahvaltı tabağı hazırlayıp, streçlemişler. Ye çık, aç kalmazsın kahvaltısı. Ama patisserie çok iyi, anne elinden çıkmış gibi.
Duşta kapı yok ve ek olarak alttan da su sızıyor. Dolayısıyla banyo göl oluyor duş alındıktan sonra. Ayak kayması yaşanıyor, ek ayak havluları istedik.
Çok loş ışıklandırma.
2 kişilik diye konan yorgan tek kişilik ve incecik. Klima ile uyumak zorunda kaldık ki çok sağlıksız, asla tercih etmem ama mecbur kaldık.
Ilker
Ilker, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Otel temizdi, personeller guler yuzlu ve cok ilgiliydi. Biz hava karli olmasindan dolayi mardinden erken cikmak zorunda kaldik yoksa 1 gece daha konaklayacaktik.
Sabri eyüp
Sabri eyüp, 2-night trip
Verified
2/10 Poor
Dec 26, 2025
Resepsiyon hizmeti çok kötü
Diyar
Diyar, 1-night trip
Verified
4/10 Fair
Nov 30, 2025
Otelin içi ve odalar gerçekten çok çok güzeldi 5 yıldızlı otelde gibi hissediyordun kendine ancak kahvaltı çok vasat durumdaydı özellikle kızartmalar asla yenilecek gibi değildi domates salatalıklar sanki dünden kalmış gibiydi
Kahvaltı daha iyileştirilebilirdi
Elif Nur
Elif Nur, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Odalar fotoğraflarda gözüktüğü gibiydi ve oldukça temizdi.
Oya
Oya, 1-night trip
Verified
8/10 Very good
Nov 24, 2025
Odalar çok temizdi kahvaltı bol çeşitli ve lezzetli idi
Çalışanlar güler yüzlü tavsiye ederim
yasemin
yasemin, 1-night trip
Verified
4/10 Fair
Nov 13, 2025
Hersey güzeldi ama pizzamızın ıcınde kıl çıktı bunun odemeısnı aldılar yıyemedıgımız pizzanın. mutfakda özür olmaz..
seyda
seyda, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Evet
Fatih
Fatih, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Fena degil
Aysin
Aysin, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
kahvalti
ilker
ilker, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Otel odaları temiz ve geniş ikramlar güzel. Çalışırken güler yüzlü. Kahvaltısı mükemmel.